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2015
Very good 7.8
Based on 1020 reviews

Recent customer comments

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Very good



based on 1020 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 7.5
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.3

William W.
Singapore
June 19, 2016
Value for money in sentosa
Value for money for a good stay in sentosa

Tan C.
Singapore
June 19, 2016
Recommended
Recommended

Lee K.
Singapore
June 19, 2016
Kids love it !
Upgraded to Junior Suite !

Chua J.
Singapore
June 19, 2016
na
na

Chye L.
Singapore
June 18, 2016
Comfortable stay
Staffs are friendly, room was clean & nice view at night

Joseph T.
Singapore
June 17, 2016
Big room with great view.
Spacious and clean room overlooking the marina. Nice breakfast buffet. Walk along the boardwalk to the breakwaters for an excellent ocean view. Children's playground, supermarket and pharmacy nearby.

I D.
Singapore
June 08, 2016
nice environment value for money
enjoy our stay here so much, quiet environment with stunning view and would like to return again

Wendy L.
Singapore
June 08, 2016
Staycation
it is a good place for you just chill & relax.

WEI C.
Singapore
June 06, 2016
Poor service, dirty bathtub, smoke smell
I have expressed that it was our anniversary celebration and we would like to have a late checkout under the note in the reservation. However, nothing was mentioned when we checked in. I had to ask again on the spot, the receptionist said it's subject to availability and advised us to ask again on the next day after 10am. There was supposed to be a welcome drink while we waited at the lobby but none was served. Boo. Our room looked the same as those in the pictures, facing the marina. But the view was partially blocked by 2 tall trees. All the rooms are located in the 3rd floor. The anti-slip rug in the bathroom was horrendously dirty with black spots. Also, the room is supposed to be non-smoking yet we could smell 2nd hand smoke for HOURS in the afternoon and also the next morning. Really terrible. I did not expect this from a hotel located at Sentosa Cove. The next morning, our late check-out was denied when we went to the reception at 10am. We were 1h late from 12pm check-out, and the receptionist told me that the manager wanted to charge us a late check-out fee. "Our manager is very angry", she added. But she did not charge us in the end. At that point, I told myself that I will never be back. Firstly, they never bother about the note I left in the reservation. They could have taken the initiative to advise us regarding the late check-out policy when we checked in, instead of me having to ask. Also, they could also make up with small gesture such as 'Happy Anniversary' card in the room, etc. Nothing was done on their part, except for providing us a not-very-clean room with partially blocked view, room full of smoke smell when our neighbour/passerby smokes.

Raimi K.
Singapore
June 05, 2016
Great
The buffet spread during breakfast was superb! Otherwise everything else was satisfactory. We had expected the pool to be slightly bigger and less crowded though.