Above average 5.3
Based on 35 reviews

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About Opulence Central London Hotel

Description

Positioned in the renowned West End, this 4-star boutique hotel features 19 guestrooms and is close to the shops of Oxford Street, Regent Street, Bond Street, and Piccadilly. Also close by are good transportation links which makes the Opulence Central London Hotel a great base from which to explore the wider city and beyond. The elegant rooms boast modern amenities such as a hairdryer, telephone, in-room safe, private refrigerator, LCD television, and luxurious toiletries and bathroom products from Molton Brown. All things considered, the Opulence Central London Hotel is ideal for business and leisure travelers seeking comfortable accommodation in the heart of the capital.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)

Access, services, and conveniences

  • front desk [24-hour]
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 14:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 3
Number of Rooms : 19
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Verified traveler reviews

Filter by traveler type
Above average



  • Cleanliness 4.6
  • Facilities 3.6
  • Location 7.9
  • Room Comfort/Standard 4.5
  • Service 5.5
  • Value for money 5.1
  • Food/Dining 3.6
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vicky L.
Australia
August 19, 2016
Had to downgrade myself to single room
The double room was dark, there was a very old towel, the cabinets were stuck, the fridge wasn't even plugged in. I had perishables so had to move to a single room where the shower stall leaked water all over the floor, there was very minimal toiletries, it was noisy, dark, and dirty. The man at the front desk was also not helpful - it was a huge inconvenience to review the second room, and he did not offer to help with fridge, or even offer of goodwill when I went from double room to single room.

marc R.
Egypt
July 14, 2016
T
R

Geir P.
Norway
July 05, 2016
Ok...
Location was nice. The room didn't have towels, and one of the windows couldn't open (or close properly). Staff was friendly

Michalis Y.
Cyprus
June 29, 2016
Opulence
We were located on the 4th floor with NO Elevator. The shower was loosing pressure all the time and while you were taking a shower you had to wait for the water pressure to go up again to remove the soap from your body. No coffee station in the room. No restaurant or breakfast room. The reception desk is up the staircase. OK hotel at a very good location.

Ido R.
Israel
May 20, 2016
If you are reading this, it is still not too late. Save yourselves from this horrible experience.
This is by far the worst hotel I ever set foot in. It is dirty, smelly, everything is falling apart and the rooms are tiny. We had to argue with the receptionist to switch rooms when we found that the bed was broken. The shower is like an old torturer device with the water temperature changing every 30 seconds from boiling hot to ice cold. Staff was rude and unpleasant so we couldn't really get help with any of these issues. Can't believe I survived this.

Mary M.
United Kingdom
May 09, 2016
false advertising
I thought your advertising was bad as you show this room with four poster as double room and this was not the room I had and that was the reason I booked it so I suggest you show this more clearly having said that the young man we met was very nice and helpful not his fault that your company advertised room incorrectly.

MIGUEL F.
Mexico
March 01, 2016
Cheap & Safe
Safety & cleanliness
Nice for its location, price, cleanliness & safety, included after the check out with my bags.

PAUL T.
United Kingdom
March 01, 2015
Excellent Central London Hotel
location --cleanliness and value for money
The Hotel was much better than I anticipated ! -- excellent Room facilities -- very clean and Location just off Oxford Street -- could not want better! --though you have to be fit to climb the several flights of Stairs to get to my Room at the Top of the Hotel ....

Tim C.
United Kingdom
February 22, 2015
Avoid
The location and the deal on the room
Worst hotel Ive ever stayed at. The staff tried to force my fiancée and I into a twin room after booking a double and when searching to find us a double, stopped and served a customer who was simply contemplating staying at the hotel. The room was dirty, wallpaper hanging off, no tea or coffee supplies. The shower head was dangling precariously out of the ceiling, worrying us that it could fall at any moment. You expect noise from the road and that level was acceptable but a large draught came from the windows and you can hear the people talking in the next room. The lamp provided had a European plug ... Avoid this hotel as the staff do not care about issues or complaints. It has a perfect location for Hyde Park and Oxfors street but it is not a pleasant place to stay. Maximum it is a 2 star.

Sarah R.
United Kingdom
February 04, 2015
Opulence london
Location
Room very small. Meant for 1 person - 1 robe, 1 bedside cabinet. No room to move - very very hot



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