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Orchard Grand Court

131 Killiney Road, Orchard, Singapore 239571 (Show on map)

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Area: Orchard Number of Rooms: 203
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1066 reviews

Value for Money
7.4
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
6.4
All reviews (1066)
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Lia A. Couples Philippines, April 19, 2015
Centrally located, nearby grocery & dining centre

Near to Somerset mrt station, 24/7 grocery store, nearby coffee shop and dining resto.
8
hotel is clean and the room space is huge. My boyfriend and I had a comfortable overall stay. It is value for money and highly recommended!
Karen S. Families with young children Australia, April 19, 2015
Great location and cheap local food across the way

Location ! Size of room ! Value for money
6.7
Our stay was a little noisy with the construction next door but comfortable just unfortunate about the noise. Towels and bedding are probably due for renewals but thin and limited. Pillows were very thin as well as bedding and towels. Breakfast catered for all nationalities but was pretty average . Housekeeping were on the ball and tied rooms fast and did a great job overall a great place to stay for a singapore base but if your looking for a hotel report type get away this probably isn't for you.
Siau Y. Families with older children Malaysia, April 17, 2015
Not-so-satisfied stay

Spacious, Nice breakfast, Wifi
6
The shower head was broken while showering. We booked for a triple room. There were 3 pillows and additional of 2 pillows. We asked for one more pillow, but was told 5 was the maximum they can provide. Hotel staff called 2 times to ask what time are we checking-out before the check-out time (12pm), giving the impression that they are chasing us to check-out.
Judith J. Solo travelers Australia, April 17, 2015
A little gem

Staff performance/room/value
9
We enjoyed our short stay here. Large comfortable room and the staff efficiency could not be faulted. A well run hotel with swimming pool. A 20 minute walk to Orchard Road and lots of little eating places nearby. Ideal and will stay again.
Viette P. Families with older children Australia, April 14, 2015
Jones

The pool, location to MRT and Orchid rd.
8
Tonybelle N. Families with older children Philippines, April 12, 2015
convenient hotel

it is near the somerset train station, walking distance to big malls in orchard, very efficient checking in and out
8
Very comfortable stay, the lobby is very small and the hallways are outdated but the room is very spacious and clean. The wifi connection is very good.Also watsons and a fair price grocery store is just outside the hotel.
Christian J. Couples United Kingdom, April 12, 2015
Rude and not hospitality trained staff

Location
5.7
Allocated smoking room and I asked for a non-smoking room. Called Receptionist who stated “they were running very high”. No other room available and would send housekeeping with air freshner. 20 minutes later the housekeeping attending entered our room. No door knockn stating of who they were or request to enter. She just entered and began spraying. Shocked. Then on morning of leaving received a call at 10.30am abruptly asking when we are going to check out. I replied at the check out time of 12 noon. She said ok and put the phone down. Shocked again. Overall very poor hospitality trained staff, rude and underwhelming hotel stay.
Hua K. Couples Malaysia, April 11, 2015
City Center Hotel

Location wise and convinience to access to local shops
6
Agustina W. Families with young children Indonesia, April 10, 2015
nice place comfort cozy

nice place comfort cozy
10
Agustina W. Families with young children Indonesia, April 9, 2015
nice place cozy comfort

nice place nice food
10

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