Back to hotel info

Very good 7.8
Based on 4132 reviews

Recent customer comments

Filter by traveler type
Very good

based on 4132 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2
Sort by

Hoai T.
October 14, 2013
confortable, centrally located, friendly staff

Jennifer W.
October 14, 2013
just was closer to where we wanted to go
it was a cheaper amount also though agoda but excellent stay with excellent service, cleaniness, comfort, bed,spacious, location, food, value and list can goes on..

October 12, 2013
amazing stay
location, cleaness, shopping
it was my second stay in the hotel. this hotel is located in the heart of the city. we took cab to our destination and it didnt cost much.

Lisa C.
October 11, 2013
Stay at Orchard Hotel was Perfect!
Accommodating staff, nicely designed rooms and conveniently located at the heart of shopping district
Our stay at the Orchard Hotel was very pleasant. The hotel had newly renovated rooms and was nicely designed. It is also located right on Orchard St. which makes it a quick 5 minute walk to the Ion Centre and other shopping centres along Orchard Rd. The front desk staff were really friendly and even provided a free upgraded room at check-in. The WIFI is also really strong.

Terence S.
October 10, 2013
Location. Room. Pool.
Very good except we had a fire alarm go off one morning early. There was no direction from staff and when we walked down to the foyer via the fire escape, the glass doors into the foyer were locked with a combinatiin lock. The person in charge of the cafe did not know the combo of the lock. This is very bad practice and could have been distasterous had there been a fire.Also there was no announcement made when the all clear was given.There was some confusion among the guests. No real organisation for a problem.

Victor Q.
October 09, 2013
Comfortable, convenient, affordable
Great! very comfortable and centrally location among all the shopping and dining district.

garry E.
United Kingdom
October 09, 2013
location, price, room comfort
enjoyed the hotel and the noodle bar was excellent

Hsiahang C.
October 08, 2013
comfortable with easy access to Orchard road
city center, on orchard road, close to clarke quay
very confortable bed, very fast internet access, not so bad breakfast.

Steven D.
October 08, 2013
Great hotel close to shops
Location - close to shops and MRT, value for money, restaurant

peter G.
United Kingdom
October 08, 2013
Fine except for the far too cold air-conditioning
Location and comfortable room.
1. The set temperature in the room is far too cold, even after the thermostat to 30, the actual temperature was about 22-23. Fortunately I found the extra blanket in the wardrobe. Still I departed with severe flu. 2. Only one bar of soap in bathroom, which is an irritant. 3. The TV operation is not as simple,fast and logical as it could be.