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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3427 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3427)
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Ronald F. Couples United States of America, December 27, 2012
great hotel at reasonable price

location, reasonable price
8.7
no 120 volt outlets in room however we were provided a converter when we asked. hotel within walking distance of orchard mrt station.
Daeren H. Couples Malaysia, December 26, 2012
Good Hotel at a good location

Good location, size & service
8.7
i went to singapore during xmas season & stayed at this hotel. we were in dilema when choosing to stay either at sentosa island or the city. after reading reviews, we decided stay at the city. this hotel is located directly at the heart of where the festival is. apart from that, in just a short walking distance, we can get to mrt & bus stop. also, along the whole stretch lie the shopping arenas, ie ion complex. the room is reasonably spacious & the room service is dependable. all in all, we had a great time during our stay there.
Herbert C. Solo travelers Australia, December 26, 2012
What a fantastic hotel

service
9.3
what a great place to stay!!!! fantastic views, great clean rooms, close to everything. if you want to go some where. then walk or easily hail down a taxi. brilliant food, and the people who work there are absolutley magnificent. nothing is too much for them.
Aw S. Families with young children Singapore, December 25, 2012
The service counter was friendly

the decoration for the christmas is unique for indoor
7
The hotel is short of toothpaste and toothbrush, we call for the room service and it takes 20mins to send it to the room. Overall the stay was quite present and might plan to have it this year with family again.
Shopping Tip: When you are out from the hotel, opposite is forum shopping centre and it is accessible to shopping and restaurant. It takes 15 to 20 mins walk to Takashimaya.
Tjun H. Families with young children Indonesia, December 25, 2012
Great location but small rooms"

Closed to shopping centre
8.7
Nice to stay, if you like shopping this good hotel for you.
Dr B. Families with older children United Kingdom, December 24, 2012
nice

Claymore wing is nicer than Orchard wing
7.3
Senior manager of this hotel May Kwan is very professional and helpful. Unfortunately, one front desk `manager' named `Rachel' was flippant and inconsistent with her disappointing service. A room confirmed allocated to us by another senior staff was conveniently `given away' (presumably by Rachel), despite its already promised availability to us prior. Clean hotel with a generally friendly team.
Surya S. Solo travelers Indonesia, December 24, 2012
Excellent service with a very modern room

Very good service, close to shops, modern rooms
7
The hotel had excellent service and is located in the heart of Singapore. Orchard Road- easily accessible for shopping and food. The rooms are also bright and nicely decorated. I'd recommend this hotel to anyone. However, the beds are a bit hard.
Shopping Tip: Take a short walk to ION, which has all the popular brands and is a very good shopping destination.
Mark Y. Couples Australia, December 24, 2012
Central location, pleasant breakfast

Good central location, pleasant buffet breakfast, helpful staff
7
We stayed here for three nights. It is situated at the end of Orchard Road with easy access to buses and MRT - good central location. The staff were very helpful and the breakfast was quite pleasant (both asian and western style were available). The room and the bed was comfortable and of a reasonable size. Housekeeping staff were both friendly and pleasant although there were small details in the cleaning of the room that was not up to the standard of a 5-star hotel: greasy fingerprints on the supposedly clean drinking glasses and spots on the mirror (before we had used the bathroom).
Restaurant Tip: The breakfast buffet gets quite busy so starting early is an advantage.
Chiang S. Couples Malaysia, December 24, 2012
Nice and clean hotel

Location and cleaness
7.3
Orchard Hotel is very convenient for shopping as it is surrounded by shopping malls. The room is clean and the staffs were friendly. Highly recommended!
Wilfred C. Families with young children Philippines, December 24, 2012
Family vacation

Queit, cool, big
7.7

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Customer Reviews - Orchard Hotel Singapore, Singapore

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