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Very good 7.8
Based on 4135 reviews

Recent customer comments

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Very good

based on 4135 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2
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Terry L. from Taiwan
Business travelers
Stayed 2 nights in September 2013
Good Location
Location, room & service
Everything is fine. I don't think I have to write 50 characters.
Reviewed September 13, 2013

eliza R. from Indonesia
Families with older children
Stayed 2 nights in June 2013
it was great could stay here
centrally located, near shopping centres, friendly staffs
i thankful that i had my room upgraded to the executive room without additional charge
Reviewed September 12, 2013

Masthur K. from Indonesia
Families with young children
Stayed 2 nights in September 2013
Enjoyable stay
We enjoy staying in the hotel, a bit disappointed when we are waiting for the shuttle bus to go to Universal studio.After half an hour waiting, the chief concierge told us that the bus is full.Not a big deal we can find the taxi but why not to tell us earlier
Reviewed September 12, 2013

Ahmed S. from Maldives
Business travelers
Stayed 5 nights in September 2013
Had a wonderful stay at the Orchard Hotel
Location was very good, staff very friendly and fast internet.
This hotel is one of the regular hotels I stay when I go to Singapore. The best thing is the hotel is located in the orchard road which is lively and lots of shopping options available. The staff are very friendly and attentive. I would definitely stay here again.
Reviewed September 12, 2013

Meaghan P. from Canada
Stayed 2 nights in September 2013
Comfortable stay with great breakfast
location, breakfast, fast internet
The hotel was very nice. It is quite expensive, but that is normal for Singapore. The buffet breakfast was very good, the bed was very comfortable. My one complaint is that there was construction happening which meant there was a banging sound for 8 hours on the Saturday. It made it tough to enjoy the morning in our room
Reviewed September 11, 2013

Maria G. from Portugal
Solo travelers
Stayed 5 nights in January 2013
Fast internet speed
close to bars and restaurants
Reviewed September 11, 2013

Pauline S. from Indonesia
Families with young children
Stayed 3 nights in August 2013
Nice Stay
Location, Customer Service, Clean Room
The hotel is conveniently located, within a short distance from the shopping centers of Orchard Road. We were travelling with 2 very young kids thus we thought since our kids are still young we did not need extra bed. But to our dismay, when we saw our room, we realised that the twin beds were a bit too small for each parent to share a bed with 1 kid. We asked the staff if we could have a another room with bigger beds but the staff informed us that all the beds are the same size. But he was kind enough to upgrade us to a bigger room and with a small extra cost we were given an extra bed. Overall, our stay was comfortable and if there is a chance, we would stay at this hotel again.
Reviewed September 10, 2013

pascal M. from France
Solo travelers
Stayed one night in August 2013
location, pricing, quality
very relaxing room design was great i ll be back there.
Reviewed September 10, 2013

FAISAL L. from Australia
Stayed 2 nights in September 2013
Great location , Close to shopping malls
Free In room internet , Great Breakfast , Quite Comfortable
Great Location, Nice big clean rooms, Marvelous breakfast, Friendly staff, we were upgraded from deluxe to a premier Room, free in room internet thanks to the assistant front desk manager (Joana) Who took Care of our welfare, highly recommended will be Back For sure, thanks F&J Lakmas Sydney, Australia
Reviewed September 09, 2013

AHAMED S. from Hong Kong
Business travelers
Stayed one night in September 2013
Great hotel
Friendly staff, nice rooms, great location for my business.
It was good. Friendly staffs. I got free upgraded, good lounge. Breakfast was ok but not much for Muslims. Business centre was very useful. Great location for my purpose.
Reviewed September 09, 2013