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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3423 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3423)
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Kathy K. Couples Malaysia, December 22, 2012
Great location & excellent service

very convenient location - for food, shopping & transportation
9
we reached the hotel to check in at 1pm but only got our room around 3.30pm (maybe because of the peak season), the hotel's staff did however give us free drinks while waiting. room was ok, could improve a bit on the bathroom's air ventilation. Location is the biggest pro for this hotel, or even across the road for many other restaurants. will definitely stay here again for future trips.
Restaurant Tip: if you want a snack, go to their shopping arcade & get a subway sandwich. convenient and fast.
Yuqun W. Families with young children United Kingdom, December 22, 2012
Nice hotel with fab room

Quiet location within 8 minutes walk to orchard shopping belt
8.7
The room is spacious and clean, nice bathroom with both shower cubic and bath tub. Facing the siwmmimg pool veiw, the bed is big enough for three of us. Good room service and friendly staff. If you are looking for a quiet location yet with easy access to orchard shopping belt, this is the place.
Siegmund J. Couples Germany, December 22, 2012
Good location

clean hotel
8.3
The Orchard Hotel has a good location, directly at the Orchard Road, and from there you can walk down the street and pass by several good restaurants, and also shopping malls are quite near. The hotel we have used on several occations, and it is still very good. The check in and check out takes a bit of time, but the rooms are very clean, and lobby and swimming pool are always clean. The staff is nice, friendly. Unfortunately the rate of the hotel is changing quite often, so we had luck sometimes, but other times, we had to pay a bit more.
Huy N. Business travelers Australia, December 21, 2012
quite convenient, helpful staff

good location, helpful staff
8.3
Hotel is well appointed and quite convenient. Can easily use it for both business travelers or a holiday maker. Location is not far from the main shopping street, an easy walk to Orchard Rd and all the hustle bustle of it. Taxis are plenty out of peak hours but not that close to the subway. Of course, it's very close to the Orchard Tower if you're the male night type.
Evaristus H. Families with young children Indonesia, December 21, 2012
Good hotel, clean and friendly

clean room
6
I'm happy with this hotel. very recommended! the room is very clean, and the price is cheaper than other hotel with the same class. Orchard hotel located is in the middle of orchard road, means in the middle of shopping centre. Good for shooping and good for eat!
Shopping Tip: Orchard hotel located is in the middle of orchard road, means in the middle of shopping centre.
Vivi A. Couples Indonesia, December 21, 2012
ideally located in the heart of shopping mall

location, location and location
8
the location was superb in the middle of orchard road where you could browse a lot of things in the middle of the city
Garry E. Solo travelers United Kingdom, December 21, 2012
great

location, price, room comfort
9
enjoyed the hotel and the noodle bar was excellent
Jean-Paul G. Couples Netherlands, December 20, 2012
Nice hotel

Location,breakfast and staff
8
Koendjono N. Couples Indonesia, December 20, 2012
Great location.

Good service
7.3
Good hotel and near to the bus stop too.enery you want to buy just around this hotel,so it's really convenience to stay in this hotel.
Travel tip: Convenience get in this hotel.
Chee Y. Couples Malaysia, December 20, 2012
Unbelievable service

at the end of orchard road
5.3
we took a long drive from kl to singapore and hope to check in to a nice hotel with a nice room. upon fast checking in, we went into the room and only to find out that the room was still in a mess and it looked like someone was still residing in that room. we were speechless! how can the front office give us room keys to a room which was not ready. we called twice to the front office demanding to speak to the front office manager but was told he/she was occupied. in return the duty manager attended to us. the 1st room which we got was bigger but since it was not ready and it stinked with smell, the duty manager changed us to the 2nd room which was smaller. since it was only a night, we let it off. even though the duty manager compensated us with free breakfast the next day but it still doesn't change our bad impression on the hotel. both my parents were veterans in the hotel industry and i have stayed in many hotels and yet still can't believe this kind of service being rendered upon checking into a 4/5 star hotel.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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