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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3426 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3426)
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Koendjono N. Couples Indonesia, December 20, 2012
Great location.

Good service
7.3
Good hotel and near to the bus stop too.enery you want to buy just around this hotel,so it's really convenience to stay in this hotel.
Travel tip: Convenience get in this hotel.
Chee Y. Couples Malaysia, December 20, 2012
Unbelievable service

at the end of orchard road
5.3
we took a long drive from kl to singapore and hope to check in to a nice hotel with a nice room. upon fast checking in, we went into the room and only to find out that the room was still in a mess and it looked like someone was still residing in that room. we were speechless! how can the front office give us room keys to a room which was not ready. we called twice to the front office demanding to speak to the front office manager but was told he/she was occupied. in return the duty manager attended to us. the 1st room which we got was bigger but since it was not ready and it stinked with smell, the duty manager changed us to the 2nd room which was smaller. since it was only a night, we let it off. even though the duty manager compensated us with free breakfast the next day but it still doesn't change our bad impression on the hotel. both my parents were veterans in the hotel industry and i have stayed in many hotels and yet still can't believe this kind of service being rendered upon checking into a 4/5 star hotel.
Christian A. Families with young children Indonesia, December 19, 2012
Strategic hotel

Strategic hotel
8
A very good and strategic location, very near with the foodcourt and shopping centre. Nice room for quite conservative hotel. They got a minimalist design for their room which actually beyond my expectation considering the old exterior design of this hotel. A walking distance from the Orchard shopping centre arcade location, so this hotel was very suitable both for holiday and business trip. The price also quite reasonable considering the location of this hotel.
Christian A. Families with young children Indonesia, December 19, 2012
Strategic hotel

Strategic hotel
8
A very good and strategic location, very near with the foodcourt and shopping centre. Nice room for quite conservative hotel. They got a minimalist design for their room which actually beyond my expectation considering the old exterior design of this hotel. A walking distance from the Orchard shopping centre arcade location, so this hotel was very suitable both for holiday and business trip. The price also quite reasonable considering the location of this hotel.
Shopping Tip: A very good and strategic location, very near with the foodcourt and shopping centre. Nice room for quite conservative hotel. They got a minimalist design for their room which actually beyond my expectation considering the old exterior design of this hotel. A walking distance from the Orchard shopping centre arcade location, so this hotel was very suitable both for holiday and business trip. The price also quite reasonable considering the location of this hotel.
Christian A. Families with young children Indonesia, December 19, 2012
Strategic hotel

Strategic hotel
8
A very good and strategic location, very near with the foodcourt and shopping centre. Nice room for quite conservative hotel. They got a minimalist design for their room which actually beyond my expectation considering the old exterior design of this hotel. A walking distance from the Orchard shopping centre arcade location, so this hotel was very suitable both for holiday and business trip. The price also quite reasonable considering the location of this hotel.
Travel tip: A very good and strategic location, very near with the foodcourt and shopping centre. Nice room for quite conservative hotel. They got a minimalist design for their room which actually beyond my expectation considering the old exterior design of this hotel. A walking distance from the Orchard shopping centre arcade location, so this hotel was very suitable both for holiday and business trip. The price also quite reasonable considering the location of this hotel.
David B. Business travelers United Kingdom, December 19, 2012
Nice hotel good location.....

Clean well appointed rooms
7.3
This is an ideal hotel for shopping on Orchard Road. One important point make sure you get a refurbished room in the new tower!
Albert G. Solo travelers Australia, December 19, 2012
Very good location, nice hotel

Handy to Orchard Rd
9
Steff were very helpful with on checkin, retreiving Agoda confirmation from internet etc. Rooms very nice - clean, well appointed and modern. Breakfast great, big discount when paid for at checkin. You can walk to anywhere on Orchard Road from here.
Restaurant Tip: Pay for breakfast on checkin.
Peyking T. Groups Taiwan, December 19, 2012
poor service

probably only the satellite tv
4.7
arrived at the door with two luggages, but the doormen were chatting away and not paying attention nor offering any help during the raining day. checked us into a room that is extremely cold even with air on off. phone set in the room is not working, only offered to extended the checkout by two hours as tech is not avail to fix the issue.
Travel tip: Be prepared, you will probably on your own.
Olivia M. Families with young children Indonesia, December 19, 2012
good hotel

centrally located, nice hotel, friendly staff
7.7
Wee Y. Couples Singapore, December 19, 2012
Nice to shopping mall

Comfortable bed, cheap rate, centrally located
6.3
Comfortable bed, cheap rate, centrally located but room size quite small

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Customer Reviews - Orchard Hotel Singapore, Singapore

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