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Very good 7.8
Based on 4050 reviews

Recent customer comments

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Very good

based on 4050 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

8.3 Budi Y.
July 18, 2013
Clean, near shopping centre, easy to find food court & Night club
This hotel was near with night club and some time was not good for environtment of young children

9.3 Jian T.
July 17, 2013
Clean and large room. Rooms are well designed
Modern Design, high tech facilities, large room
The room was great and comfortable. Personally I like the iPod mounting speaker alot. The front desk staff are friendly and helpful, hotel bar has live band as well. Only problem is the location of the hotel. After 10pm we have to walk all the way to the front entrance which is located at the back of the hotel, access only by cars.

July 17, 2013

July 17, 2013
Room is small
Close to shopping areas
I'm not happy of the hotel by giving me a king size bed room. I asked for a twin bed room when I made my booking. The hotel should reserve the room for guest that has special requested on that, upgrading me to a executive room is not going to make me any happier. I didn't sleep well because I need to share a bed with my friend. The hotel is located at the end of orchard road, it takes at least 10 to 15 min to shopping malls, there are lots of pub & lounges around the hotel and during night time. It has really made me so uneasy when me & my friend. I definitely not going to stay at the hotel again.

7.7 heath B.
July 16, 2013
nice clean with good bathroom
location near nightlife and shopping. clean comfortable.
used for stop over in singapore. nice room with good clean bathroom. this hotel is right next to orchard towers on orchard rd. close to shopping, dinning out, bars just step out the door. i think most singapore hotels are overpriced but this one wasnt too bad for the location and standard. I would stay again.

7 Claude V.
July 16, 2013
A bad experience
Location, staff and food
We were absolutely infuriated to receive a third class room whereas we paid for a deluxe room. Staff tried to give us a non convincing explanation based on a recent new classification of the hotel which is unacceptable since on the hotel website there is a clear definition of a deluxe room. By precising that we already had stayed many times in this hotel they agreed to upgrade us for our stay in August 5,6,7. So either the booking made trough Agoda was misleading or the hotel desk director is a liar? Up to you to find an acceptable explanation but in any case this was un unpleasant experience

Hong Kong
July 16, 2013
Below standard
Friendly staff at Frontdesk
When choosing this hotel I knew it is an old one. However, I could not really imagine the room is really old (even though I was told it is recently renovated), especially the bathroom. The water-proof materials in the shower room were worn out and the bathtub is deteriorated. Also, the one-click operator could not be regarded as friendly. Besides, I agree that this hotel is close to the shopping malls in Orchard but I don't think it is close to the MRT Orchard station. The distance is acceptable, just not close.

8.3 Michael R.
July 15, 2013
Pleasant and relaxing
Great location, friendly helpful staff, good room/facilities
- My stay at Orchid Hotel was short but if I was to return to Singapore I would stay again as it was one of the best rooms I stayed in on my trip. The hotel is in a great location close to shopping, dining and nightlife. Room was clean and comfortable and staff were very friendly and helpful even after I checked out.

8 James D.
July 15, 2013
Close to all shops, botanical gardens, transport.
They supplied airport transfer for two of us, even though we came on two seperate flights. Great location, at the begining of Orchard road, close to Botanic gardens and all the shopping complexes. Hard to fault.

8.3 Rijan R.
July 14, 2013
cleanliness, centrally located and perfect room spacing
Awesome, great but staff should know their job info better so that its easier for traveller like me to proceed to my destination without hesitation.