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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Hotel Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
2951 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (2951)
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Michael K. Couples Australia, June 4, 2012
Good location but nothing special

Location
5.7
the hotel charges high rates due to the location rather than the quality of the hotel itself. the room we had was apparently an upgrade, and although was in good condition, was small and there were already signs of wear and tear. the breakfast is ok, but nothing more than 3 star standard.
Imad A. Saudi Arabia, June 3, 2012
I absolutely love this place. Rooms are clean

the mrt and there's just so much good food and shopping places nearby.
8
Service is good and prices are great. Will definitely go back again on my next trip.
Stephen M. Business travelers Australia, June 1, 2012
very good business class hotel

price
8.7
well located, close to Orchard. great pool and gym
Michael S. Couples Australia, May 30, 2012
fantastic hotel,

new room, awesome tv with inputs built into the wall.
10
Stayed overnight and flew out the next afternoon. Great location. Secure elevators, Friendly reception. Hot water didn't run out when I ran a bath.
Nightlife Tip: orchard towers is around the corner haha.
Beverley W. Couples Australia, May 29, 2012
Great hotel, good size rooms,Good quite location.

Great rooms, good size, excellent staff.
10
This hotel is located in Orchard Road but far enough away from the hustle & bustle, approx 10 min pleasant walk to all the shopping etc. A very good quite spot, hotel is superb, rooms are a good size with excellent bathrooms, with a shower & a bath, beds are excellent & very comfortable, staff are all extra good & so helpful & obliging. Would not hesitate to recommend.
David F. Business travelers New Zealand, May 28, 2012
Location is great if only hotel could match

Decent four star hotel with good chinese restaurant
4.7
Don't expect 5 Star but rather a 4 star with potential to be better, the rooms are worn and the place is like Grand Central filled up with guests from China or Vietnam or Mid East Has all the facilities you need but it is expensive when you consider they all need upgrading.
Restaurant Tip: Ion shopping centre which is 10 minutes by foot has a great food court selection, busy but good food at reasonable price.
Yoo T. Business travelers Singapore, May 28, 2012
lovely hotel with a nice location

big rooms
5.3
nice big rooms with a nice view, good room service. but the sauna is only in the mans changing room.so ladies do not have access to the sauna
Donald H. Couples United States of America, May 27, 2012
Close to shopping...great staff

close to shopping and dining
8.3
My fiancé loved the location as she shopped every day...nice clean hotel and very attentive staff
Paramjeet S. Business travelers Malaysia, May 26, 2012
Very good location

Very good employees and very friendly
8
Hotel is in a very central location with food and entertainment close by. Good stay as room are clean and reasonable.
David F. Business travelers New Zealand, May 25, 2012
Good location - but really 4 star standard

Great location and has amenities you need but...
5.7
I have stayed at this hotel many a time but not for 16 months. I was in one of the refurbished deluxe rooms. The rooms design is pleasant but i could help but feel the whole experience was let down by the poor maintenance and upkeep of the hotel ie: rooms in need to bad repair, closet doors not closing properly so light remains on, a/c not working properly and with such a loud hum it is like a constant flow of traffic. The breakfast area is like a zoo. The fitness centre was disgusting ie no towels, dirty and shabby with staff who are more interested in skimming their phones than on helping. The highlight was the room attendant and door man at the car forecourt. The low point in service was the bell staff who ridiculed my request to ask for a normal not a premium taxi (I assume because there is no kick back for him) and who walked off without helping. The hotel is billed as 5 star and could be but not as it is right now.
Shopping Tip: Supermarket within 3 mins walk and plenty of food options close by.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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