arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 4050 reviews

Recent customer comments

Filter by traveler type
Very good



based on 4050 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

9.7 Rusnani I.
Brunei Darussalam
June 18, 2013
Excellent stay
Centrally located, clean and confortable

7.3 cathleen S.
Canada
June 18, 2013
Great location
Centrally located, restaurants and popular bar in hotel, excellent shopping nearby.

6 Aristijwati T.
Indonesia
June 18, 2013
close to shopping centers, clean and tidy
location, affordable price, comfortable space in a room.
The check in was terrible, it's delayed for almost 3 hours.

8 EAN N.
Malaysia
June 17, 2013
Affordable luxury hotel along Orchard Road.
Great location, comfortable room and good food.
It was a great place to stay. A walking distance to Orchard shopping haven. bus stop is just a stone throw away. This is my return trip to Orchard Hotel and I shall keep coming back. I would also highly recommend this hotel to friends. Price is reasonable and affordable.

7 Chee T.
Malaysia
June 16, 2013
just outside orchard
location and proximity to shoppings

7.7 George L.
United States
June 15, 2013
hate the up charge for internet
the noodle restaurant. resonable price

7.3 Nancy B.
United States
June 15, 2013
will come again cause very close to shopping mall
very nice, clean, & i love surround the hotel look
very pleasant & will come back to Singapore again if i have enough or long vacation ;-)

8.3 Joel H.
Australia
June 14, 2013
Great hotel
Comfort, Furnishings, Great bed
This hotel is great, the staff were wonderful and the room was so comfortable. I would stay at this hotel again next time I'm in Singapore.

7.7 Thandayamparambil S.
United Kingdom
June 14, 2013
3* comfortability for a 5* hotel but ok
Central location,good reception staff,good hospitality
Rooms were small with not enough furniture.Bed just comfortable.Very small bathroom.Not even a sofa to sit.Not value for money(more than 140 Pounds with out BF per night per room,which is enormous even to London standards)Used only to sleep at night after a busy days sightseeing and shopping.Slept well and comfortably.But I drank 2 large whiskey from the reception bar(about 100ml) which cost me SGD 77.00 apprx(SGD 16 per 25 ml+tax) which is above 35 UK POUNDS.So anybody who reads this please beware of these problems before ordering a Johniwalker black label) But somehow I liked staying there.Thanks to the excellent staff at the reception desk who were very understanding and helpful

4.7 Bhawna D.
United Kingdom
June 14, 2013
Good location but rooms and bathrooms old.
Location.
This hotel is overpriced for what it is. The rooms are very tired looking and the bathroom was worse. Hotel needs an update. Breakfast was just okay, not great. Service very impersonal. They could not care less if you are enjoying your stay or not. The bathroom shower was actually a hand held shower over the bath. The shower pipe was leaking. The sink was blocked. There was a cockroach in our room. Not worth the price we paid.