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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Hotel Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
2950 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (2950)
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Shafi M. Couples India, May 2, 2012
."Lovely hotel and service with a smile"

excellent staff, n very gud rooms
10
It was a very pleasant stay with comfortable rooms and very nice n well mannered staff.
Yoo T. Business travelers Singapore, May 2, 2012
Lovely, good service, location, spacious room

spacious rooms
10
Very nice hotel, friendly and helpful staff, good room service with a nice order menu, good location 3 mins walk to central Qrchard, spacious rooms with nice view, a real 5 star hotel
February Y. Families with young children Malaysia, May 1, 2012
Great location and good service

Location
9
the hotel is located along orchard road which is great for shoppers. the breakfast have limited variety. room was clean and good service provided by front desk. overall good stay and would return
Laurent G. Families with young children Switzerland, April 30, 2012
OK hotel, not the best for the price

Good location
6.3
OK hotel but not the best. It has a good name, I was expecting a bit more than what I got. Run-down rooms and noisy elevator next to the room. A bit disappointed!
Joe K. Couples Singapore, April 29, 2012
Staffs is not helpful

Location of the hotel is the selling point
4.7
The staff in front desk is not helpful enough upon check-in. There are not enough staff in the front desk. Always long queue when peak hrs especially 10am - 2pm. When using business centre, staff is not helpful enough to guide us. They are like very rushing to get u off and proceed to other guest. I cant imagine to stay here for a long term period if I am a business traveler. The Front Office manager know about this issue and I am surprised that the management still letting the guest to queue for so long.
Ong K. Couples Singapore, April 29, 2012
Hotel in heart of town

Cosy room
8
I will recommend this hotel to people because it located in the heart of town and cosy rooms.
Farhan S. Couples Singapore, April 29, 2012
lovely hotel

the ambience
9
It was a brief and short stay worthwhile. The staff were helpful and corteous. Extremely polite and worth the money. Room was tidy suitable for the 2 of us.breakfast was available and delicious. Calm and soothing emvironement
Nicholas F. Groups United Kingdom, April 28, 2012
Great location for shopping

location,value for money,free upgrade
8
The hotel is well located for shopping in Orchard Road. Staff are friendly, very well organised and professional. We received a free upgrade on check in and the room was a good size, very comfortable and clean. The hotel offers a room for guest's use after check-out so we could shower and freshen up before final departure; a very nice feature. Our only disappointment was with the dining area which was dirty and the food service very slow
Sanjay K. Families with young children India, April 23, 2012
"Best location for a family who loves shopping

"Location/Ambience/Breakfast and everything.
2
The stay was absolutely nice, very good service, very good room decor, proper room size, good beds with cleanliness, good house keeping. Very good view of swimming pool located on the fourth floor. Front Desk and Travel desk was very much polite and helping and cooperative having "You attitude". This was my second visit to this Hotel and I may repeat.
Laura M. Families with older children United States of America, April 22, 2012
Yes, you can get a bargain in Singapore!

Modern room at a good price
9.3
Pool area is great. Enjoy a drink poolside, very quiet and relaxing away from the shopping!
Hotel Feature Tip: You can arrange for a special childrens check in for $22 with lots of goodies.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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