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Very good 7.8
Based on 4132 reviews

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Very good

based on 4132 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Mario N.
July 01, 2013
nice and pleasant stay
the hotel is centrally located
good location for dining and shopping. recommended for families and business trip

Stefan M.
June 30, 2013
Nice Stay in Orchard
Place, Reception

New Zealand
June 30, 2013
Great Hotel
Great comfortable room with an oustanding breakfast
The hotel was great but Singapore was extremely smokey from the Indonesian bush fires it was bad for our health so left 3 days early, told never go there in June or July because of the smoke every year but were not told this when we booked.

Robertson P.
June 30, 2013
A nice hotel with competent staff.
Good internet speed, comfortable rooms and competent staff.
The front desk staff are very busy, so be sure to plan in some time to wait in line.

Mark S.
United States
June 29, 2013
it was acceptable
location, clean, restaurants nearby
The room was clean , breakfast is OK (not great). Check-in needs improvement. I prepaid and it took 10-15 minutes to check in, should have been very quick. My hotel rep was just staring at the computer like he was not sure what to do. Tried passing off two twin beds pushed together as a king bed. When I said no, he found me a king bed. Why not just give me what I ordered???? Asked for my credit card twice, I gave it to him to use, he gave it back and later asked for it again telling in in slow detail about how he will hold $100 for extras. Checkin was slow and made me start to get angry because it was taking so long. I had stayed at this hotel the previous week so all my info was in their database. May stay there again in the future...but not sure. Will probably stay at the Hilton across the street.

Hock Y.
June 29, 2013
Best price for the Orchard area
Staff service, Ruby has my vote
Gotten to be acquainted with Ruby when I accidentally misplaced my watch and she came by to assist. All my mistake, watch was misplaced amongst my baggages and I apologised for my mistakes. Ruby handled herself so very well, took the opportunity to attend to my stay in a more personal manner (she could have been mad with me for my carelessness). She was one of the best performing duty managers I have come across staying at business hotels past 20 years.

Hock Y.
June 29, 2013
Great staff service always
location, fantastic staff servce and good local food
Excellent, always come back for more. The staff are all very seasonsed "old-timers", so good with knowing and pleasing each guest. You can tell from the guests' faces... just a great team there. Congrats.

Vincent W.
June 29, 2013
Nice, Clean and Luxury
Nice, Clean and Luxury
Nice, Clean and Luxury, I will stay here again. I also will introduce it to my friends.

Farah I.
June 28, 2013
great location for shopping
huge breakfst, clean rooms

June 28, 2013
clean room with internet access in room
friendly staff, big and spacious, centrally located