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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3169 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3169)
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A. A. Business travelers United Kingdom, July 7, 2012
Good location, clean and very good service

Good location and value for money
8.3
The stay was short but I enjoyed it due to good service and price was very good.
William X. Business travelers China, July 7, 2012
great location but service needs to be improved

convenient location
3
the service is not good. I called 4 times and wait for almost one hour to get a tooth brush. The room card failed and renewed twice. My colleague and I have to wait for more than 1 hour, although we checked in respectively. They offer the welecome drink, but i want to come into my room for a shower after a long flight. they room ventilation is also not good.
Stacey P. Business travelers Australia, July 6, 2012
Facilities & service outstanding but understaffed

excellent location, quality hotel
8.3
The hotel is in a ideal location on Orchard Road. All the hotel facilities are of quality. Service was outstanding....when the staff eventually got to you. The hotel was busy when I was there and there were clearly far too few staff available to serve. This included at reception at check-in and for queries, concierge, business centre and restaurant.
Charles W. Business travelers United States of America, July 5, 2012
lovley stay at hotel

the shopping and locationm
8.3
good location for business visit to customer and shopping in evening.
Shopping Tip: good choice of things to buys
Abuhashim M. Families with young children India, July 3, 2012
Good value for the price and room sizes are good

near to the main attraction in Singapore "Orchard Road"
10
For family stay always allow a piece of laundry free so the guest find the comfort of the price
Shopping Tip: Most happening street in Singapore is just 50 meters walk from the hotel
Dorothy C. Families with young children Malaysia, July 2, 2012
Nice Service

Good Bed
8
We were checking in 3 rooms but they only ready 2 rooms for us, so they provide free upgrade to better rooms. Front Counter staffs are kind, and service is good. Good standard hotel.
Azizah H. Couples Malaysia, July 2, 2012
great location but small rooms

near shopping
7.7
keys cards always gets reset and have to go down to reception to reset cards
Asoka R. Solo travelers India, July 2, 2012
Good location

Good service
8.7
Good location. The service was good, good breakfast, great smoking area ( if you smoke)
Rodrigo C. Couples Philippines, July 2, 2012
Neat & Clean Hotel

Staffs are always ready to attend your needs
8
One of the greatest assets of a hotel is the people working to be at their best to guests. Hotel staffs are friendly and accommodating. They're always the frontliners that leave a first good impression to the country you visit. Good work Orchard Hotel Staffs
Travel tip: Always be prepared with itinerary to make the most out of your visit.
Nestor L. Couples Philippines, July 2, 2012
Attentive Staff

Walking distance to malls and restaurants at Orchard Road
9.7
Nice hotel, attentive staff, very near shopping malls. You can even buy tickets for Universal Studios. Walking distance to bus stations. The rooms are exceptionally clean and provided
Travel tip: Buy your one or two day pass from MRT station at the airport or other designated stations, it will save you a lot of money. You can use this to travel by bus and MRT. I bought a microsim for my ipad 5 days unlimited data from starhub. Ask the money changers at the Changi Airport, then you can download one if the Singapore guide apps which will tell you your location and how to get to thise destinations via bus or MRT. I preferred the bus rides since the walking distance are shorter.Buy your own bottled water, do nit use the bottled water at the hotel, unless they are complimentary, they will charge you for it 16 dollars in our case.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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