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Very good 7.8
Based on 4068 reviews

Recent customer comments

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Very good



based on 4068 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

Johannes R.
Indonesia
January 25, 2016
The Staff is Not Friendly
Upon check in, the staff is not friendly. She didn't smile along the time and she had upgrade my room to signature club, but the room is too old and totally not modern. I really disappointed about this. For the breakfast, the restaurant is really full and it makes guest have to queue about 5 - 10 minutes. The only one the best thing from this hotel is located at Orchard Area. But, it's not really closed to popular shopping complexes. I thought value for money is too expensive and I totally not recommend to stay at this hotel.

ERICK S.
Indonesia
January 25, 2016
Best Hotel
Location,food,pool

Hadi I.
Indonesia
January 25, 2016
excelent hotel... if only the mrt was abit nearer
no complains on almost everything
when i stay at orchard hotel i heard that they were overbooked and gave us an upgrade.. yay... staff were friendly and exelent.. wide viarity of selection of food at breakfast but better come early if you do not want to queue for your table... i have no complains to the hotel at all.. if only it was a bit nearer to the mrt station i would definately choose this hotel everytime i am in singapore.

Louise J.
Australia
January 23, 2016
Great Location and good value for money
Great Location and good value for money. Its hard to get a 5 star hotel near Orchard for anything cheaper than this hotel. Will be staying here again. Rooms were really nice.

Bibian V.
Philippines
January 22, 2016
A night with my daugther
The very best thing with this hotel is its location and accissibilty to mrt and bus station plus the mere fact that its close to orchard road which is singapore alley of signature shops and malls
Staff are accomodating, fast and axtually cater customer's needs. I was actually upgraded to my room from standard to premier without additiobal cost. Just to provide custoners request and satisfaction.

Keng S.
Malaysia
January 22, 2016
No title
Good location, easy access to public transportation and closed to popular shopping complexes.
The room I stayed is very old and not renovated at all. The bath room condition is very bad.

DARRYL C.
Philippines
January 20, 2016
Orchard Hotel for a so so
Could be just location
It is just fine, nothing spectacular!

carlos V.
Philippines
January 20, 2016
best value for money, great location, good food
great location, cleann rooms and very good staff
very good

Victor A.
Philippines
January 20, 2016
Slightly Overrated
Internet in Business center was free. Relatively quiet.
Very good. Staff didn't know where nearby Catholic churches were. Have a bigger poster on shuttle service timing and desitnations.

Desmond H.
Australia
January 19, 2016
Good choice!
Location, price, bed comfort.
We booked this hotel by chance when the apartment we had booked turned out to be unsuitable, dirty & not like the pictures on the website. As soon as we checked into our room at the Orchid & saw the spotless crisp linen we were pleased with our pick. The location is perfect & we will stay again on our return. The Staff are very professional, friendly & extremely efficient.