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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 3634 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3634)
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Heidi Y. Groups Brunei Darussalam, January 17, 2015
convenient

good location, cleanliness of the hotel & friendly staffs
8.3
it was awesome! =]
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Anne D. Couples Australia, January 16, 2015
Best hotel in Singapore

Friendly staff lovely decor great location
8
Arrived at singapore airport 5:30am. Was allowed an early 10:00am check in. Also flight out of Singapore was 5:30pm. We were allowed a late 2:00 pm check out at no extra charge , Wonderful staff Anne Doherty
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Tuan T. Families with young children Vietnam, January 11, 2015
n/a

n/a
4.3
Too much dust in the room and on carpet.
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Floyd B. Solo travelers United States of America, January 11, 2015
First stay here after MANY trips to Singapore

The location was excellent if you are looking for the "night life" on Orchard, but if you want to shop, there are better choices. The staff made up where the structure lacked.
8.7
After visiting Singapore for 20+ years, finally decided to stay at the Orchard. Booked a Signature Club for 3 nights. The room itself just seemed dark, especially the bathroom. Also just seemed cramped for the size. I really did like the fact that two pieces of laundry, per day, were included with the Club benefits. The Signature lounge was pretty much a let down, especially for breakfast. The pool area is a nice little haven, but the fitness center was just too small, especially for a hotel this size, AND one that professes a "5 star" status. Staff performance was excellent, as we have all come to expect in SG. All in all, there are better choices for the same price in this area, just depends on what your priorities are.
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Heribert R. Couples Austria, January 11, 2015
One of the older hotels on Orchard Road

Staff performance
7.7
Hotel is overstating the room size (Premier Rooms) - only 1 room on each floor actually meets the size (35sqm) stated, all other rooms considerably smaller (below 30sqm); we complained and were given the larger corner room; having said this - also the other Premier Rooms are of good size, but a hotel should not overstate rooms on booking sites. The Premier Room wing appears to be under renovation (1 lift is blocked off for replacement). Location is a little off the busy part of Orchard Road, and fairly far from the closest MRT station; a little shopping mall behind the hotel is also under renovation and due to open during January '15.
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Miardha K. Families with young children Indonesia, January 11, 2015
Old hotel, good location

Location, location, location
6.7
When I booked a 5-star Hotel, I had an expectation to see the likes of Mandarin Oriental HK type of establishments, or the Ritz, unfortunately the Hotel we stayed this time didn't look like those. Service was good but the building itself and the room looked old and a bit worn out. Nonetheless the location is great.
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Ross N. Couples Australia, January 10, 2015
Wonderful hotel in a great location

Location, location, location
9.7
Excellent and would recommend to anyone going to Singapore
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Adrian C. Business travelers Singapore, January 10, 2015
Good location hotel in Orchard Road

Free wifi, reasonably priced and good location
6
Despite good location in Orchard road but is still a long walk to shopping centers. Service was slow but still acceptable
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Yinghsuan H. Couples Taiwan, January 8, 2015
The device inside hotel is good

free wifi
7.7
everything is good except the location
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Thomas Y. Business travelers Indonesia, January 8, 2015
Location is great, but facilities are outdated

great location
8
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Customer Reviews - Orchard Hotel Singapore, Singapore

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