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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879

Recent customer reviews

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Very good

7.8

based on 4023 reviews

3250 reviews in English

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (4023)
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Taiwo O. Business travelers United Kingdom, November 21, 2015
SEEKING INVESTORS
6.7
QUITE A GOOD HOTEL
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Joo J. Business travelers Malaysia, November 20, 2015
A secret from hotel which I never know... :P
5
During checking in, staff was informed room is allow to smoke!! haha...This hotel is the first hotel in Singapore I ever stayed is allow to smoke in the room!! Not sure can share the info here but it is really out of my expected.....
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Justin V. Couples South Africa, November 18, 2015
Visitto Sigapore November 2015

Location. Good Food and good service at reception.
7
The two single beds were old and uncomfortable. The room allocated was small and had a shower in the bath that is difficult for senior people to use.The pillows are to hard.
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Rebecca Z. Business travelers United Kingdom, November 17, 2015
Great service, amazing room

Room, service
9.3
Great service throughout - from arrival until check-out. Really friendly and helpful staff. Couldn't do enough to help me. Received an upgrade on arrival to one of their premium rooms, which was amazing! Beautiful, comfortable, very large and well-equipped room with large bathroom. It was a really welcome respite in what was a long business trip.
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Steve T. Couples Singapore, November 16, 2015
Screwed up service
4.3
Average
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Chun-Hao C. Business travelers Australia, November 16, 2015
Great location and value for money

Great location and value for money
7.3
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Michael N. Couples Philippines, November 15, 2015
customer service needs to be improve

professionalism of the shift manager Mr.Eric Fonseka
6
a bit frustrating due to poor customer service but thanks to the shift duty manager Mr.Eric for trying to lessen those frustration.
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Khalifa A. Families with young children Oman, November 15, 2015
The hotel is ideally located on the Orchard RD.

Location, service and comfort.
8
I enjoyed my stay there.
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Emilia R. Solo travelers Indonesia, November 15, 2015
Great hotel

Fast wifi, clean room, great location
8.3
Very nice hotel. Quite old. Enjoy staying, clean room and spacious. around 10 minutes to mrt. Breakfast was ok.
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Yong W. Business travelers Malaysia, November 15, 2015
Always feel at home in this hotel

location , staff , location
8.3
pleasant stay always
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