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Very good 7.8
Based on 4067 reviews

Agoda Verified Reviews

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Very good

based on 4066 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

Sarun V.
October 26, 2015
room is abit small
wifi, staff were friendly
the beds were too soft and my room floor was leaking on the floor... but overall, the hotel is ok.

Akitoshi I.
October 26, 2015
Orchard Hotel Singapore
Breakfast was disappointing. Seven-Eleven of it was disappointing to about I think good.

Matthew S.
October 26, 2015
Poor staff performance
The executive lounge was well run and the suits were clean and spacious.
The biggest let down was the staff service. You can expect long lines in reception and on checking out. While some staff were helpful, most front desk staff were over worked and rude with customers. There were many errors made by the front desk staff during our stay which were almost comical. For example, we got a call at 10:30pm in our room asking why we hadn't checked out on time when we were still booked in for another two days. It was amature errors like that that really let the hotel down. The hotel has potential to be a good four star hotel but at the moment I would rate it a three star at best.

Charles D.
United States
October 25, 2015
Business Visit to Singapore
Beds, Staff and Locaton

Fairuz B.
October 24, 2015
Hotel with good location
Spacious, location & classy

October 21, 2015

kong S.
October 20, 2015
Unexpected dip in quality
Location, promotional rate, free car parking
Was not impressed this time. The wi fi was slow, had to change the electronic key thrice to activate the lift and the tv was so old that part of the screen did not have colors. Just as well it was just for a night

Aishath R.
October 18, 2015
Good stay
Very Good

Tanyanee T.
October 15, 2015
Orchard hotel for business trip
Room is very nice. But no staff at Signature club 18 floor i just need some milk but no one there for3 days!!!
Great hotel

Sunny L.
October 11, 2015
Great great great
Location location location
Good very good