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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3094 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3094)
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Mary J. Business travelers Philippines, August 14, 2013
great

shopping area, accessible for all kinds of transportation and clean rooms
7.7
the area is accessible of all transportation, located at the heart of singapore with good and branded shopping malls. breakfast is good also. as for employees, they are friendly and approachable
Poedjiono P. Couples Indonesia, August 14, 2013
Room is okay.....but lobby is very small. Crowded.

comfort bed, nice staff and nice food.
6.7
everything is okay, except : room was ready at 5 PM unless we accept twin bed instead of king size bed as requested.
Muhammad Y. Families with young children Indonesia, August 14, 2013
Nice Hotel Good Price

Nice Location but takes more minutes to get central point of orchard road
9.3
Good Service , New Renovated , Clean room but small
Xuan D. Groups Vietnam, August 14, 2013
Feel like home

1- good location, 2- very nice hotel, 3- good service
9.3
Feel so good during staying and will come back to stay again
Raja O. Business travelers Indonesia, August 14, 2013
quick and easy

good location, fast service, clean
7
the location very strategic for business, shopping, culinary and many other activities
Kerstin L. Solo travelers Sweden, August 13, 2013
Very pleased with this hotel and service

Location and nice rooms and services
9.3
The location is perfect for shopping and dining. The hotel room was comfortable and very clean. The service was very good and the food was very tasty. The staff was very nice and willing to serve the guests. I am very pleased with my stay at this hotel.
Rofik S. Families with young children Indonesia, August 13, 2013
Nice hotel and clean hotel

location, large and comfortable room
8.7
It was nice experience to stay at the Orchard Hotel Singapore
Manish M. Families with young children India, August 13, 2013
Orchard Hotel - A Big Letdown

The Concierge and Front Desk were helpful. Housekeeping was usually efficient.
4.7
We had a big family group of 6 adults and 4 children, and booked 3 Deluxe Rooms and 1 Suite. Agoda website gave us the impression that the Deluxe Room is superior to the Premier Room, as it was priced higher ! We also picked the worst time to go to Singapore as it was a sold out weekend with the Singapore National Day and Eid holidays in Malaysia/Indonesia. We could get an early check in only in one room, which was also stinking, and we had to change the same later. The rooms were very small, and the bathrooms not worthy of a 5 star hotel. The Suite did not allow any extra bed, which defeated the purpose of booking the same. Apparently the furniture was very expensive and antique, which looked like 50 years old and in that condition in reality too ! The breakfast service was horrible, with queuing necessary, and the staff always look tired and harassed. They put tables out into the adjoining lobby area as well ! The feeling was we were eating in a cheap food court !! There were lines for everything including taxi and front desk. In all, a very disappointing property.
Debby D. Families with young children Indonesia, August 13, 2013
Nice location, near the sopping center

Clean hotel, friendly staff and near the cafe
7.7
Chan K. Business travelers Malaysia, August 13, 2013
Value for money in this city five star hotel.

Good location, nice size clean bedroom, good food and services available.
8.3
Have been staying for the past 10 years, I enjoy my stay there and have zero complaints. It is value for money.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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