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Very good 7.8
Based on 4110 reviews

Recent customer comments

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Very good

based on 4110 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Loh C.
October 08, 2015
Location and amenities
Located at one end of orchard road. Best for couples

Prem S.
October 06, 2015
Room Comfort, Staff Performance and Location

Gerard B.
October 06, 2015
Location & Value for Money
Location, Value for Money, Staff
I had previously stayed at Grand Hyatt but found it a bit dated and expensive for what it provided so this tim in Singapore i tried the Orchard. I will stay at Orchard from now on. It provides everything the more expensive hotels do at a much more reasonable price.

Romeo L.
October 05, 2015
The amenities are very basic
Only the location
The room was not fully provided with things that qualify as 5 star hotel. The toilet has no separation curtain from the shower and causes flooring to be wet. The bed is not comfortable

Mihai C.
October 02, 2015
Too Old and Poorly Maintained for a 5 Star
Staff friendliness, location, fast elevators
It was OK, but the furniture and plumbing need upgraded

Atthapan D.
October 01, 2015
price quite high.Cause not in the cener like The m
foods & clean
Good service.

michael S.
October 01, 2015
Lukewarm hotwater in shower.
Location location location
Another great stay. Sadly the hotwater was not hot at all. The 6 pillows i had on the bed were all the same. Too soft. Aside from the checkin staff chiding another staff member for incorrect paperwork and delaying my checkin it was another great stay.

Ervin H.
United States
September 29, 2015
Great Hotel
Location, food, Friendly staff
Excellent as always. Great hotel, close to everything you need.

September 26, 2015
Price not guarantee!!!
Is business trip for me to booking this hotel, But when I booking the rate to me is RM 1,138.73, Today I received my credit card statement, bill is RM 1,408.41. How come can received the confirmation and rate and actual bill are difference?

Masakazu S.
September 24, 2015
Nice location and comfortable room
Great view from the room window, convenient place for shopping and entertainment, comfortable bed, to name a few...
I've got an upgrade to well-furnished Club room with fantastic view from the window which was an extra plus to my stay at the hotel. The check-in service was not perfect due to not telling me the right elevator to take for my room.