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Very good 7.8
Based on 4108 reviews

Recent customer comments

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Very good



based on 4108 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Chi L.
Hong Kong
August 05, 2015
Don't think you have a big bargain with this hotel
Room size, location maybe, price
Price: I got it with for about 1100 HKD a night, thought I got a great deal, but... Room: Size is 5 stars with all the amenities, HOWEVER, room is very poorly insulated. Can hear next room toilet flushing, laughing, and.... at 3am in the morning. Only to find out there is a disco and club joint next door. No wonder. Service: Very poor. At check out date, I called to get concierge at 12pm. Answer was ok. Nobody showed up until 12.15pm. Had to deal with 3 luggages myself. This is on the top of no answer call to the front desk twice in the morning. I was totally ignored. Location: It is located at off Orchard road. Not very close to subway (MRT) Value for money: Yes if you get 1000 HKD a room and if do not mind the noise , and do not mind somebody next door hearing what you are saying. My rating is 7.

Thuy L.
Vietnam
August 05, 2015
Good service
N/A
Good

KHALFAN A.
Oman
August 05, 2015
Nice hotel but very busy and high price
No comment

michael C.
United Kingdom
August 04, 2015
nice hotel but its a bit expensive to eat there.
area clean comfortable and good staff very
Very well looked after had to change rooms no hot water. But staff were very good to do a quick change to our satisfaction. Its nice and comfortable beds.

Keval M.
Singapore
August 03, 2015
nice place
big and clean but a little dated
Nice hotel, typical big chain hotel however the rooms could use a little upgrades here an there to make it feel updated. It was not bad but it felt a little tired.

michael K.
Indonesia
August 02, 2015
Hotel situated close to main orchard road
location, room aircon, room service

MA Y.
Philippines
July 31, 2015
cool
the location, staff and room
it was awesome!

MA Y.
Philippines
July 31, 2015
great!
location
it was great!

THAO T.
Vietnam
July 30, 2015
GOOD HOTEL
GOOD LOCATION, FOOD, SWIMMING POOL
LIKE IT, WILL COME BACK NEXT TIME

Frank T.
Netherlands
July 30, 2015
Good location and nice upgrade
location, location and room
Got an upgrade to the Club Rooms this time which is basically a small apartment so no complaints there. Always liked the location and the redevelopment of the adjacent shopping mall renovation is almost completed which includes a Subway which is good if you don't have breakfast included. It was only very crowded during breakfast, seems a lot of tourists are also using this hotel.