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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3083 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3083)
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Aroonlak T. Business travelers Thailand, July 17, 2013
convenient

location and shopping venue
7.3
the hotel located in the heart of orchard area very convenient for shopping. with a few steps walk from the hotel u would find coffee shops, malls, and restaurants.
Aroonlak T. Business travelers Thailand, July 17, 2013
great location but poor management

location location and location
6.7
the hotel was supposed to be much better than how it looked on the internet when we booked it. The first impression was bad already when the staff had us wait in the lobby without approaching the guest but instead stood there and chat. We had to carry our luggages up to the room ourselves, and when we had finally checked in the room, the maid who didnt even speak ANY english came on knocking the door for at least 3 times changing stuff in the bathroom each time. It showed how unprofessional they are. The food was old, cold, and looked as if they were outside for hours in the morning. I think you should consider somewhere else if ud like the location and good stay, not here.
Jane S. Couples Australia, July 17, 2013
great location

great location for shopping stopover in singapore .. close to transport, restaurants and shopping plazzas
10
We are return visitors to Singapore and always look forward to a quality stay at Orchard Hotel ... staff are friendly and helpful and the rooms are clean, comfortable and spacious [check your room info and be sure you know what you are booking, luxury is not the same in a Deluxe room as in a Superior room] ... the hotel is locked at 10 pm so entry is only possible from the inni entrance which is on the side street ... there is an ATM nearby at Orchard Towers.
Kathy K. Solo travelers Australia, July 16, 2013
Great city location.

Central to city shopping.
7.7
A great city stay location, close to Orchard Road shopping, easy access to transport.
Aroonlak T. Business travelers Thailand, July 15, 2013
convenient

location and shopping venue
6.7
the hotel located in the heart of orchard area very convenient for shopping. with a few steps walk from the hotel u would find coffee shops, malls, and restaurants. Staff were not that friendly and helpful which was quite less fortunate.
Michael M. Solo travelers Canada, July 14, 2013
In general, it has met my expectations

Large room, quiet surrounding, close to the shopping belt
7
The hotel is walking distance to the heart of Orchard, the reputable shopping district in Singapore. The room is good size, has bath tub, and quiet surrounding. The restaurants inside the hotel are not as expensive as I thought and there are some budget restaurants nearby as well.
Aroonlak T. Business travelers Thailand, July 14, 2013
Great location and fully equipped

Location, facilities, rooms
7
The hotel was located in the middle of downtown singapore. Orchard Street. A few minutes walk to coffee shops, restaurant and department stores. Small grocery stores were around the corners. The hotel was always crowded, which result in the noise pollution and a lack of privacy. Staff cannot take care of the guest very well due to a large numbers of guest and probably the culture. Theres always be a noise in the hallway. My door was knocked at least 3 times on the first day by the maid who was trying todo something with the bathroom in my room. AT the lounge we were treated very poorly by the staff asking for the card, the name, the room number, and our members in the group. IT was probably too much and made me feel uncomfortable.
Aroonlak T. Business travelers Thailand, July 14, 2013
Convenient

location location and location
6.7
the hotel located in the heart of orchard area very convenient for shopping. with a few steps walk from the hotel u would find coffee shops, malls, and restaurants.
Alexander S. Families with young children Indonesia, July 14, 2013
Short fantastic stay

Good Staff, Location, Large Hotel
8.3
The reception staff been so friendly and helpful, quick respond too. the room been fantastic fits nicely 2 adult and 1 child, check out bit long because of queue. Overall, definitely come back again.
Sutoto K. Groups Indonesia, July 14, 2013
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Customer Reviews - Orchard Hotel Singapore, Singapore

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