arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 4095 reviews

Recent customer comments

Filter by traveler type
Very good



based on 4095 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Alvin L.
Singapore
July 12, 2015
great location
location, staff service, nice room
I love the location, on Orchard Road but slightly away from the crowd. Rooms are clean and nice and it is not as expensive as other hotels around the area. Staff offered me free late checkout till 2pm which was cool.

Stephen R.
United States
July 11, 2015
Orchard Hotel
location, location, location
good

SAM L.
Cambodia
July 11, 2015
Mr.
security, Staff and location.
I'm feel good.

Pankaj R.
India
July 09, 2015
trip
Room, Free WIfi and taxi in morning
satisfactory

Ethel R.
Philippines
July 07, 2015
Great Stay
Great Location
Got a free upgrade to premium room.

Martin P.
Austria
July 07, 2015
Nice Business Hotel with good Location
Location
I stayed many times already at this hotel and I'm always been satisfied.

Ronald S.
Indonesia
July 07, 2015
Nice hotel and clean room
Cold ac, clean room, nice location
Very nice room, near terminal bus and if go to mrt orchard need 5 minutes walk. But if going back must stop opposite hotel four seasons, need 10 minutes walk .

Enrique G.
Philippines
July 05, 2015
Pleasant 4days stay for our family of 13persons
Clean room/bathroom, good size & amenities of premiere room, nice hotel location
Happy with helpful front desk and concierge assistance. We would have appreciated though a checkout extension of a couple of hours given our flight departure schedule.

Ying W.
Malaysia
July 05, 2015
Business Trip 1 night stay
Location, Location and Location
I booked a smart business package premier room. I check-in the hotel at around 3:30pm but the front desk ask me to wait for another 1 hour to let them clean up the room. As a 5-star rated hotel, they have no intention to upgrade or find a similar room for me and ask me to come back after 1 hour, see whether the room is ready or not. After 45 mins, the room still not ready and one of the helpful staff upgraded me to a club room. There was a big problem with the room toilet - no hot water to shower!! I won't come back to this hotel again.

Bertha S.
Indonesia
July 05, 2015
The hotel not realy good for family vacation
Location location location
Not on my expectation the hotel just so so