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Very good 7.8
Based on 4059 reviews

Agoda Verified Reviews

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Very good

based on 4059 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

9 Ma M.
June 15, 2015
Comfortable bed, location & very good staff
Good customer service. Upgraded rooms.
We were properly assisted by their kind and very accommodating staff named Kate. The bed and pillows are comfortable to sleep. We got a nice pool and city view. From Deluxe room we were upgraded to Premium. Clean and near to shopping malls, fastfood and 7/11. Great stay!

8 Lydia H.
June 15, 2015
good clean pleasant accomodating staffs
staff cleanliness and location
Very good

7 Lim H.
June 15, 2015
Food and Room
room is neat and clean

7.7 YUJI K.
Hong Kong
June 13, 2015
dont know
I always stayed this hotel more than 5 times, so I feel very comfortable.

7.7 Aizad N.
June 13, 2015
Great location and friendly staff always around
Location, friendly staff, great amenities
Our stay at the hotel was great, excellent location and the staff were all friendly and happy to help. Although only downside was the room we were in was very dark, I think it would have been applied to every room as the lobby was also dark. Quite difficult for us to do some reading at night. Very small feedback but I would recommend this place to all. Cheers

8 Pang L.
June 12, 2015
Clean, location, good breakfast

8.7 Mohamed A.
June 06, 2015
Orchard Hotel
Staff were very kind. Good location. Clean and good rooms.
Enjoyed especially the excellant staff.

5 Alam S.
June 05, 2015
Orchard Hotel Singapore
Orchard Hotel Singapore
Not happy at all. I was offered to upgrade from deluxe to premier room for $30++ per night. I ordered queen sized bed. They gave me twin bed room and made the bed into queen bed. I slept on that and hurt my back for non proper queen bed. Eric the manager offered me a lunch to forget about it but I refused and rather share my experience with Agoda's other customers and members. I will not come back to stay at this hotel as there are many other options with a better deal and do not lie and cheat their customers. BE CAREFUL with this hotel bed options. They claim my premier room has "convertible" bed for twin and queen bed yet they claim this is a 5 star hotel? Rubbish.

8 adrian K.
June 04, 2015
it is not expected as a 5 tar hotel
hospitality, convenience, and down town
it was good

8.7 hau Y.
June 04, 2015
comfortable room
food, hotel decoration and cleainess
staff are friendly, hotel room are spacious and nice but location quite far from mrt