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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3065 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3065)
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Robertson P. Families with older children Malaysia, June 27, 2013
A nice hotel with competent staff.

Good internet speed, comfortable rooms and competent staff.
8
The front desk staff are very busy, so be sure to plan in some time to wait in line.
Mark S. Business travelers United States of America, June 26, 2013
it was acceptable

location, clean, restaurants nearby
7
The room was clean , breakfast is OK (not great). Check-in needs improvement. I prepaid and it took 10-15 minutes to check in, should have been very quick. My hotel rep was just staring at the computer like he was not sure what to do. Tried passing off two twin beds pushed together as a king bed. When I said no, he found me a king bed. Why not just give me what I ordered???? Asked for my credit card twice, I gave it to him to use, he gave it back and later asked for it again telling in in slow detail about how he will hold $100 for extras. Checkin was slow and painful...it made me start to get angry because it was taking so long. I had stayed at this hotel the previous week so all my info was in their database. May stay there again in the future...but not sure. Will probably stay at the Hilton across the street.
Vincent W. Business travelers Malaysia, June 26, 2013
Nice, Clean and Luxury

Nice, Clean and Luxury
8
Nice, Clean and Luxury, I will stay here again. I also will introduce it to my friends.
Hock H. Business travelers Malaysia, June 26, 2013
Great staff service always

location, fantastic staff servce and good local food
6.7
Excellent, always come back for more. The staff are all very seasonsed "old-timers", so good with knowing and pleasing each guest. You can tell from the guests' faces... just a great team there. Congrats.
Cheng S. Business travelers Malaysia, June 26, 2013
good value for its location

location, location, location
7.7
the staff is friendly and helpful. The room is slightly older than a good 5 star hotel. However, it is within my expectation due to its daily rate as compared to other 5 star hotel within the vicinity.
Ong C. Business travelers Malaysia, June 25, 2013
clean room with internet access in room

friendly staff, big and spacious, centrally located
8
Farah I. Families with older children Malaysia, June 25, 2013
great location for shopping

huge breakfst, clean rooms
8
Eric D. Couples New Zealand, June 25, 2013
Great Hotel

Great comfortable room with an oustanding breakfast
8
The hotel was great but Singapore was extremely smokey from the Indonesian bush fires it was bad for our health so left 3 days early, told never go there in June or July because of the smoke every year but were not told this when we booked.
Vincent P. Business travelers Seychelles, June 24, 2013
very good

good food and the bar facility
7.7
i will come again next trip
Carole C. Couples United Kingdom, June 24, 2013
Great city break

Close to shops and bars, transport and attractions
8
Got upgraded due to room not ready - arrived at 6pm ! However everything else including new room was great and enjoyed our stay

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Customer Reviews - Orchard Hotel Singapore, Singapore

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