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Very good 7.8
Based on 4108 reviews

Recent customer comments

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Very good

based on 4108 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Pang L.
June 12, 2015
Clean, location, good breakfast

Mohamed A.
June 06, 2015
Orchard Hotel
Staff were very kind. Good location. Clean and good rooms.
Enjoyed especially the excellant staff.

Alam S.
June 05, 2015
Orchard Hotel Singapore
Orchard Hotel Singapore
Not happy at all. I was offered to upgrade from deluxe to premier room for $30++ per night. I ordered queen sized bed. They gave me twin bed room and made the bed into queen bed. I slept on that and hurt my back for non proper queen bed. Eric the manager offered me a lunch to forget about it but I refused and rather share my experience with Agoda's other customers and members. I will not come back to stay at this hotel as there are many other options with a better deal and do not lie and cheat their customers. BE CAREFUL with this hotel bed options. They claim my premier room has "convertible" bed for twin and queen bed yet they claim this is a 5 star hotel? Rubbish.

adrian K.
June 04, 2015
it is not expected as a 5 tar hotel
hospitality, convenience, and down town
it was good

hau Y.
June 04, 2015
comfortable room
food, hotel decoration and cleainess
staff are friendly, hotel room are spacious and nice but location quite far from mrt

Graham T.
June 02, 2015
Location room size clean
It was comfortable... And suited my needs.. Just wish there hotel rooms had balconies...good hotel in a great location

Robert F.
United States
June 02, 2015
Really good stay
Clean room, great location, and attentive staff
Prior to booking the room I had read some less than flattering reviews relating to the cleanliness of the hotel and performance of the hotel staff. But during my stay I found the hotel room and other facilities, such as the gym to be cleaned to a very high standard and the staff extremely courteous and helpful. The WiFi worked well not only in the room but also the lobby and pool area. I was very satisfied with my stay at the hotel and would stay there again.

Wanrapee N.
May 29, 2015
Near Shopping Area
near mrt, near shopping area, near restaurant

Kelvin K.
May 26, 2015
cool.. contemporary hotel
service, location, food

Maurico N.
May 25, 2015
Far away from Orchad Shopping Mall
Clean, comfort, expensive
far away from MRT Orchard Station, expensive price but clean and comfort hotel, expensive breakfast with ordinary breakfast