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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 3635 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3635)
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Patricia E. Families with older children Philippines, April 21, 2014
it was worth the cost, except for the package tour

good location for shopping, clean rooms, accommodating staff
9
It was at all worry-free; however, the tour agents at the lobby offer package tours at skyrocketing prices. Perhaps the hotel management can oversee this.
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Vinna C. Families with young children Indonesia, April 20, 2014
closed to shopping centre

closed to shopping centre, bigroom, clean
7.3
Nice hotel. Closed to shopping centre. Nice room. Clean. But bellboy service is poor.
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Ling Y. Business travelers Malaysia, April 20, 2014
Nice & convenient hotel

Easy access, near shopping mall, clean room
8
Good experience for me. Easy access to shopping area, big room, big toilet, clean room, friendly staffs, definitely come back again.
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Elliyas E. Families with young children Indonesia, April 20, 2014
Nice hotel, strategic located, and quality food

stratetic located, quaity food especially fresh fruit, near shopping area
7.3
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Helen S. Couples Philippines, April 20, 2014
clean

comfy bed, clean and big room
4.7
long queue, don't allowed early check in
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Agus S. Families with young children Indonesia, April 19, 2014
Good and friendly staff

The staff very helpful, swimming pool is nice and safe
6.7
The air conditioner is too cold, even it switched off, still very cold in the morning. No wifi in room very disappointing.
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Sao S. Families with young children Cambodia, April 19, 2014
clean room, good service and friendly staff

clean room, good service and friendly staff
8
It was a great experience with Hotel and the Singapore City. It was a clean room and good service.
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Moises L. Families with young children Philippines, April 18, 2014
awesome/perfect

nice staff convinience
8.3
satisfaction
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Andrew C. Business travelers United Kingdom, April 17, 2014
Disappointed. Maintenance of the rooms is lacking.

Location. Nice front of house.
7
Compared to similar priced hotels in Singapore this hotel is in need of an uplift. Maintenance standards are laking and is in need to repair / refresh. Staff also seemed disorganised; though very friendly and welcoming. An average hotel in a good location; but compared to the quality of other hotels in the city this place needs to get its act back in order
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Kavita P. Solo travelers United Kingdom, April 12, 2014
What's not to like?

Location, excellent food, great Room Service Staff
8.3
The only negative comment - I dropped croissant flakes onto the carpet in my room, and inadvertently walked it into the bathroom. Housekeeping came and went, but both floors remained dirty!!
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Customer Reviews - Orchard Hotel Singapore, Singapore

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