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Very good 7.8
Based on 4056 reviews

Recent customer comments

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Very good



based on 4056 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

4.3 Tuan V.
Vietnam
January 16, 2015
n/a
n/a
Too much dust in the room and on carpet.

6 ADRIAN C.
Singapore
January 14, 2015
Good location hotel in Orchard Road
Free wifi, reasonably priced and good location
Despite good location in Orchard road but is still a long walk to shopping centers. Service was slow but still acceptable

4.7 Sophia Y.
Malaysia
January 14, 2015
Friendly & polite staff
Friendly, cleanliness, comfort
We arrived at midnight, checked in to our room and found that it wasn't what we expected. Call the reception and despite the ungodly hour, a sweet and polite voice attended to me. Questions answered and within half an hour we moved to the suite on the 17th floor. Swift transfer by smiling staff to the 2 room suite. no stress and all of us settled in to a good night sleep. Well done to all the wonderful staff at the reception, concierge, executive floor and house-keeping staffs who so thoughtful let me rest while I was nursing a bad cold.

8 robert L.
Australia
January 14, 2015
Ok
Location, pool
Not to bad , is expensive, Singapore is any way .

9.7 Ross N.
Australia
January 12, 2015
Wonderful hotel in a great location
Location, location, location
Excellent and would recommend to anyone going to Singapore

7.7 Heribert K.
Austria
January 12, 2015
One of the older hotels on Orchard Road
Staff performance
Hotel is overstating the room size (Premier Rooms) - only 1 room on each floor actually meets the size (35sqm) stated, all other rooms considerably smaller (below 30sqm); we complained and were given the larger corner room; having said this - also the other Premier Rooms are of good size, but a hotel should not overstate rooms on booking sites. The Premier Room wing appears to be under renovation (1 lift is blocked off for replacement). Location is a little off the busy part of Orchard Road, and fairly far from the closest MRT station; a little shopping mall behind the hotel is also under renovation and due to open during January '15.

7.7 YingHsuan H.
Taiwan
January 10, 2015
The device inside hotel is good
free wifi
everything is good except the location

8 handoko H.
Indonesia
January 09, 2015
Nice hotel with good cleanest, reasonabke rate.
Location, cleanes and comfortamble
Really nice to stay there and a good oocation for shoping and sight seeing.

8 Iguh P.
Indonesia
January 07, 2015
clean, well maintain
clean, distance, price
Good

10 MUTTA A.
India
January 07, 2015
Good Location
NICE STAFF, GOOD LOCATION,
NICE