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Very good 7.8
Based on 4104 reviews

Recent customer comments

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Very good



based on 4108 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Miraflor D.
Philippines
November 26, 2014
Great location for shopping
Shopping, dining, cleanliness
I had a great stay at orchard hotel It is the best place to shop and to dine

Jeeva L.
Malaysia
November 26, 2014
Only Fit to be a 3 star hotel
Location is the only good thing
Smallest Star hotel room I have ever stayed. Broken cabinet door. No toiletries in the bathroom. The smallest bathroom I have ever stayed in a star hotel. Not worth price.

Kumaravelu P.
Singapore
November 26, 2014
Awesome hotel
convenient location, nice rooms, friendly staff
I've stayed in this hotel a few times and will keep coming back due to the awesome service and excellent location..

Hendri T.
Indonesia
November 25, 2014
Great Breakfast, Clean and Comfort, Good Staff
Great Breakfast, Clean and Comfort, Good Staff and Service
Great Breakfast, Clean and Comfort, Good Staff and Service

Edwin S.
Indonesia
November 25, 2014
came in at 3:30, wait 2 hrs for room to be ready.
front desk staff & club lounge staff were friendly
Check in at 3:30 & room not ready. This was a Club Room I booked. Wait for 2 hrs & was given an upgraded room but was behind elevator. Literally I could hear elevator running up & down. Had to change to other room which they said above club room but I found it very decent. Other than that staff at lounge & front desk were very warm & friendly.

TRIAN T.
Indonesia
November 25, 2014
Good hotel in best location
location, lobby, and clean
well, I have unpleasant check in at first, I ask for early check in via agoda and then I called them a day before to make sure, they said it depend on situation I checkin, seems fair to me. I arrive before 2 pm and ask for check in, they said my room wasn't ready so I have to wait until 2, then I came back around 2 pm and they said my room wasn't ready yet, so I have to go back a little later. Then I go back before 3 pm and they said my room wasn't ready, but then the lady in front office after minutes wait told me that I got an upgrade because my room wasn't ready, I'm not sure I was happy or not because I hate waiting actually. Then in the last day, some old man knocked my door and told me he had to check the AC (or ventilation) -I'm not sure about that, because he spoke unclearly and I noticed that the room had not any problem. Well but the room (the upgrade one) was big, clean, the hotel lobby is spacious, the location is the best (near bus stop and MRT station), there's a good restaurant and bar inside, there's also a bar and disco near the bar.

Chee K.
Singapore
November 24, 2014
Good Hotel
Locations, service
It was pleasant

GOH K.
Malaysia
November 24, 2014
excellent
clean, convenient & value for money
so far so good.

Adrian B.
Singapore
November 23, 2014
Good Location
Location, Easy access.Shoppimg nearby
Good

Fakhrul A.
Malaysia
November 23, 2014
Best budget 5 star hotel
near orchard road, free wifi, comfort
free wifi but can't surf the internet, at the orchard road and near many shopping mall