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Very good 7.8
Based on 4067 reviews

Agoda Verified Reviews

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Very good

based on 4067 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

Ho N.
July 16, 2014
Very good hotel
Location, food, convenience

Soh S.
July 16, 2014
Convenience , nice location and friendly staff

Kugendran S.
July 15, 2014
Good location at the end of orchard, nice rooms
Location, Pool & Staff
Excellent staff service especially Miss Yuki. Professional and courteous. Pool area under reno but still useable.

Robert L.
July 14, 2014
First time but probably the last time
We stayed at the Orchard Hotel for one night, arriving late afternoon. The room was adequate but had a cracked bath and some empty amenities boxes. Remote control played up. Reasonably clean. Breakfast was limited and poorly presented for a 5 star hotel. Staff were not aware of the promotion offered and were indifferent to the issue on checking in. The hotel is close to Orchard Road so if you are planning on shopping the location is good. Probably the least pleasant hotel experience in Singapore in 20+ visits over the past 6 years. Very disappointed.

hafizul H.
Brunei Darussalam
July 14, 2014
Ok good

Jen Z.
July 14, 2014
Friendly Staffs
Friendly Staff, very clean room and quiet envoriment
The front desk lady (Ms Joanna) is super friendly and helpful. The room is clean, cosy and quiet.

Deanna C.
July 14, 2014
Central, Clean, Good Value
Close to all the best shopping
I stayed here for a night on my way back from another trip, great base for a quick shopping stay

Linnet C.
July 14, 2014
Disappointed. Do NOT purchase staycation package.
1. Fast concierge check in and out. 2. Clean room 3. Good location
Disappointed. I paid more and booked the weekend staycation premier room thinking that they would try their best to give us late check out which they mentioned on the description. I was not given anything close to that. Large double bed was not given either. If the hotel is not going to try their best for customers who pay for the staycation package then I suggest that they remove sales of the weekend staycation package. I could have saved me $100 by booking the usual discounted room rate because that was all I got - none of the extras mentioned in staycation package. Fine that we had to ask for our free wine, but excuse me, 1 glass for 2 pax? No common sense... Breakfast was okay. Spread was good but taste was not satisfying. Room was tiny. Down pillows are not of my preference as they do not support the neck. Taste of in room wine that came with package was just average. Only up side of our stay was one of the lady service staff in the restaurant who joked along with us while we were having our breakfast. In summary, totally not worth buying staycation package. And nope, it is definitely NOT 5*.

Eric O.
July 13, 2014
Nice stay
Clean, Reasonably priced
Pleasant stay

Abdulla N.
July 10, 2014
bad, i have to watch world cup S$20 every nite
nothing at all
good for business like shopping, I had a very bad experience in the hotel ,everything is money in that hotel even for watching world cup S$20 per nite, very bad