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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656

Recent customer reviews

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Very good

7.8

based on
3855 reviews

3104 reviews in English

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3855)
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William R. Couples Australia, December 1, 2013
The Orchard Hotel is far too pricey. Poor brekkie!

Location OK.f OK. Prices at bar bearable, if from AUS.
5
Automatic upgrade only at a cost. I cannot say that the Orchard Hotel was especially good value at 940 Euro for five days. Better to cross the causeway to Johor Bahru.
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Lay H. Families with young children Singapore, December 1, 2013
Great Stay

Upgraded to Premiere Room and Late checkout @ 3pm
9
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John S. Solo travelers United Kingdom, November 30, 2013
good location

location, quite rooms, close to shops and the nightlife,
8.3
I always stay at this hotel when I am in Singapore, but I thought paying $37 for breakfast was a joke and the level of food on offer was not the best so avoid the breakfast, the bar prices where very high, I ordered two cocktail drinks that honestly tasted like water, not much was done when I complained, apart from that its a good hotel
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Peter G. Solo travelers United Kingdom, November 26, 2013
Very satisfactory.

Location, shopping.
7.7
Air-conditioning too cold. Many TV channels out of order. Appearance of property is important to me as an ex-hotelier. Looking down at the pool area from the room, I see a utility building next to the pool (Orchard Road side)the roof of which needs re-painting, as well as many coconut umbrellas that need re-thatching. The bathroom basin faucet needs re-aligning. Also I suggest to Agoda that hotel management respond in some ways to guests filling in these Customer Service comments, to give a personal touch and to show that they appreciate constructive criticism, otherwise one feels ignored and filling in future comments seem pointless.
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Hendra S. Families with young children Indonesia, November 24, 2013
very nice hotel, near central business district

good, comfortable hotel near shopping centre
8
very comfortable and nice hotel, near shopping center
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Isaac F. Business travelers New Zealand, November 24, 2013
Fantastic

Staff at the club, very friendly, very attentive, and very helpful,
9.3
Was great to come back to a very comfortable place to relax after a hectic day, pool was great, staff at the lounge were abs perfect and very helpful, wine was great
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Douglas B. Business travelers Ireland, November 23, 2013
OK, not an exciting room

location, decent breakfast
6.7
the room was a standard room with no furniture and small bed. OK nothing exciting
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Simon S. Families with older children Malaysia, November 23, 2013
Convenient & comfortable

Professional staff, efficient, clean
7.3
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Ruslan N. Business travelers Malaysia, November 22, 2013
strategically located

centrally located, clean and comfortable hotel
7.7
i stayed in the hotel for one night. had a good sleep as the room was clean and cosy, bedding was clean and crisp that prepared me for the day ahead. the the only thing that was not up to the marque was the recalcitrant remote control for the tv. never could understand how it worked or was it working at all.
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Angelica C. Business travelers Philippines, November 21, 2013
Centrally located near shopping, restaurants

Friendly staff especially Mr.Nelson and the Duty Manager Mr.Ian
7
It was a nice stay for it was centrally located at shopping areas, restaurants and night life. With the help of the Duty Manager Ian and its staff Nelson were being upgraded to executive lounge on our second night. Will be staying again to this hotel.
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