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Very good 7.8
Based on 4132 reviews

Recent customer comments

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Very good

based on 4132 reviews
  • Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.4
  • Food/Dining 7.2

Ella K.
August 09, 2014
Very good room condition (Premier Club Room)
Location, clean & nice room
I have very good experience in Orchard Hotel, very clean and nice room in Premier Club Room

Duy K.
August 08, 2014
Good location
Good location, clean, friendly staffs

carina M.
August 06, 2014
Best location in Singapore
Best location, best accomodation, value for money
Best location to go around.

sheue Y.
August 04, 2014
affordable 5 star hotel
price, services, restaurant
during world cup session the bar open till 5am. wifi connection speed fast. walking distance to shopping area

Clara T.
August 01, 2014
they were upgrading our room !
good location, good staff and convenience room hotel with your name on the tv screen (very personal)
The receptionist were upgrading our room because my mom uses wheelchair and it was not possible for her to take shower in the bath tub, so the receptionist upgraded our room to the executive room. Awesome ! The hotel location was not far from Wheelock Place and Ion Mall. The friendly transportation was bus. Very convenient.

August 01, 2014
Not bad
Clean, Good location, Good service
It was a good experience, though the place looks old after refurbishment.

Tracy C.
July 31, 2014
2nd honeymoon at Orchard Hotel
Memories as we had our wedding dinner there years back, the service by the staff and affordability
Great service experienced by the staff, but hotel was abit old and some of the TV screens in the suite were very unclear.

Maksud R.
United States
July 31, 2014
verry poor customer service , Ac don't work, Star
location location location
AC not working right , plumbing prioblem, bed customer service.

Rosene M.
July 28, 2014
comfortable bed
location, size of room, comfortable bed
stayed 2 nights had breaky there one morning was not really that great for the price so cancelled second mornings, drinks in the bar were so expensive had to go downstairs to connect to free wifi otherwise you had to pay if you wanted to sit in your room to connect to internet this was the only accomadation that we stayed in that had this arrangement. the room was a good size bed comfortable and location was good

Melody H.
July 27, 2014
free phone with free international call and 3g
free cellphone, great location,boutique hotel
The room was quite small which was disappointing, a bit old for they rooms and some parts such as tissue box were a bit dirty. Room view was not that great as all blocked by hotel design thing, so room was quite dark. Has a small but cozy gym and swim pool. The best thing is the phone, free 3g international call, very nice!