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Very good 7.8
Based on 4135 reviews

Recent customer comments

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Very good

based on 4135 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Linnet C.
July 14, 2014
Disappointed. Do NOT purchase staycation package.
1. Fast concierge check in and out. 2. Clean room 3. Good location
Disappointed. I paid more and booked the weekend staycation premier room thinking that they would try their best to give us late check out which they mentioned on the description. I was not given anything close to that. Large double bed was not given either. If the hotel is not going to try their best for customers who pay for the staycation package then I suggest that they remove sales of the weekend staycation package. I could have saved me $100 by booking the usual discounted room rate because that was all I got - none of the extras mentioned in staycation package. Fine that we had to ask for our free wine, but excuse me, 1 glass for 2 pax? No common sense... Breakfast was okay. Spread was good but taste was not satisfying. Room was tiny. Down pillows are not of my preference as they do not support the neck. Taste of in room wine that came with package was just average. Only up side of our stay was one of the lady service staff in the restaurant who joked along with us while we were having our breakfast. In summary, totally not worth buying staycation package. And nope, it is definitely NOT 5*.

Eric O.
July 13, 2014
Nice stay
Clean, Reasonably priced
Pleasant stay

Abdulla N.
July 10, 2014
bad, i have to watch world cup S$20 every nite
nothing at all
good for business like shopping, I had a very bad experience in the hotel ,everything is money in that hotel even for watching world cup S$20 per nite, very bad

Leong L.
July 10, 2014
lunch buffet, clean room and well furnished facilities.
without turn on aircon, hotel room still cold.

Ezra S.
July 10, 2014
Clean, Friendly, Great

Beatrice B.
July 09, 2014
Fabulous, best holiday by far
Location, room, food!
Excellent would go back like a shot if time allowed!!!!!!! Love singapore!

Nguyen M.
July 09, 2014
Just okie
Near centre Friendly staffs Rate acceptable
Furniture is quite old. Bathroom is too small and old. Clean and Acceptable

kanya K.
July 09, 2014
Good location, close by all shopping area
Shopping area
We had good experience here. Staff were friendly and it's easy to find the hotel

Rustina P.
July 08, 2014
nice hotel
nice room,clean,nice interior
We were stay at the premier room.the rooms is nice.big enough for hotel in singapore.the bathroom has a bathub.the location in Orchard so the rate is more expensive.

Eddy A.
July 07, 2014
Not good
Location only
No more nights anymore. Very dusty room. Customer Service without smiling.