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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3114 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3114)
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Evy H. Families with young children Indonesia, January 1, 2013
Lovely renovated hotel at corner of Orchard

Close to malls
9
Within walkin distance to shopping malls, most notably Ion Orchard. Definitely will come back to this hotel, provide best value for money.
Brian B. Couples United States of America, January 1, 2013
Not the best

location on orchard street was nice
3.7
My room (two of them) were not ready upon arrival (I arrived at 5pm!!) So had to wait an hour. I went to the bar to have a drink and first thing I noticed was the torn fabric on the chairs. This hotel is very crowded and given the small lobby, it seems like you are overwhelmed with people everywhere. The rooms are nothing to get excited about. Again the chair in my room had torn/frayed fabric. The other disturbing thing was that the AC had a lower limit on how cool you could make the room. Always seemed too hot. We also had to ask on two morning for handtowels; as they forgot. The breakfast buffet was not good. Nothing exciting...although we stayed three nights, we only had breakfast in hotel one time...preferring to go elsewhere. I would not stay here again.
Abhishek B. Families with young children India, January 1, 2013
good location but service needs to improve!

location
6.7
This was our third stay at the orchard and this time we were staying in the club room in thrice claymore wing.our check in was smooth and were promptly checked in early at 9pm. The club lounge was classy. However housekeeping was poor. My minibar was not replaced girls 4 days.that apart everything was great
Ferry P. Couples Indonesia, December 31, 2012
A Little Small but Great and Clean

Clean, Near the shopping centre, close to MRT
8
we stay for 3 days in this hotel. Although the room isn't the biggest, it is one of the good hotel i have ever stayed. It can be considered cheap if you compare it with the other hotel rate because it offer a good location for traveler who wants to shop (very near to takashimaya and ion). Overal : great service
Herda D. Groups Singapore, December 31, 2012
very late check in

great location
7.3
hotel is at a good location as it is at orchard area.however,we waited for very long to check in.we were told that the check in time is 2 pm.we reached the hotel at 3 plus pm which is way past the check in time but could not check in as the room has not been cleaned yet.we were given complimentary drinks and had to wait for an hour.after an hour,we still could not check in as the room was still not cleaned yet.we waited for another 30 to 45 minutes.the room has nice decor but no toothbrushes were provided.
Roselyn R. Couples Philippines, December 31, 2012
nice hotel good location

best location
10
good location,clean,frontdesk officer are aproachable, breakfast is good..all services are very quick. no bad comment.internet connection is accesible..
Yiu M. Families with young children China, December 31, 2012
Just Good Enough

Right next to Orchard Road
5.7
A little bit Old Fashioned Hotel but still ok for poeple who are going to singapore for shopping as its excellent location in Orchard Hotrel.
Restaurant Tip: A 7 mins walk down to Winsma Food Republic to enjoy Singapore Food.
Ing H. Families with older children Malaysia, December 31, 2012
Good and wonderful

near to Orchard Road
7
Room is not as big as expected. overall was relaxing and enjoyable stay.
Theresia S. Families with young children Indonesia, December 30, 2012
small rooms

nothing.. everything is standart
7
easy to get a taxi, and great location, near to go for a walk to ion.
Shopping Tip: near to go to ion, tang's plaza, etc. in about 10 minutes.
Chin N. Couples Malaysia, December 30, 2012
Great hotel

Value for money
9
The hotel staff are very efficient in their work. One may need to queue at the check in counter but it wont be long to wait, this is the seeling point which i like the best. There is also a tour desk at the lobby where it is so easy to book a local tour to go places of interest. Going out to Orchard road is just a walking distance. Food and shopping is such a attraction and within easy reach from the hotel.
Sightseeing/Attractions Tip: Book at tour at the tour desk counter and do not bother to get to places on your own. you wont save much and on top of that the hassle of getting transport to get there is not worth it. Guided tour provide pickup service at the hotel door step. So why bother to go on your own? you may need to pay more and time wasting too.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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