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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3113 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3113)
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Tjun H. Families with young children Indonesia, December 25, 2012
Great location but small rooms"

Closed to shopping centre
8.7
Nice to stay, if you like shopping this good hotel for you.
Dr B. Families with older children United Kingdom, December 24, 2012
nice

Claymore wing is nicer than Orchard wing
7.3
Senior manager of this hotel May Kwan is very professional and helpful. Unfortunately, one front desk `manager' named `Rachel' was flippant and inconsistent with her disappointing service. A room confirmed allocated to us by another senior staff was conveniently `given away' (presumably by Rachel), despite its already promised availability to us prior. Clean hotel with a generally friendly team.
Surya S. Solo travelers Indonesia, December 24, 2012
Excellent service with a very modern room

Very good service, close to shops, modern rooms
7
The hotel had excellent service and is located in the heart of Singapore. Orchard Road- easily accessible for shopping and food. The rooms are also bright and nicely decorated. I'd recommend this hotel to anyone. However, the beds are a bit hard.
Shopping Tip: Take a short walk to ION, which has all the popular brands and is a very good shopping destination.
Mark Y. Couples Australia, December 24, 2012
Central location, pleasant breakfast

Good central location, pleasant buffet breakfast, helpful staff
7
We stayed here for three nights. It is situated at the end of Orchard Road with easy access to buses and MRT - good central location. The staff were very helpful and the breakfast was quite pleasant (both asian and western style were available). The room and the bed was comfortable and of a reasonable size. Housekeeping staff were both friendly and pleasant although there were small details in the cleaning of the room that was not up to the standard of a 5-star hotel: greasy fingerprints on the supposedly clean drinking glasses and spots on the mirror (before we had used the bathroom).
Restaurant Tip: The breakfast buffet gets quite busy so starting early is an advantage.
Chiang S. Couples Malaysia, December 24, 2012
Nice and clean hotel

Location and cleaness
7.3
Orchard Hotel is very convenient for shopping as it is surrounded by shopping malls. The room is clean and the staffs were friendly. Highly recommended!
Wilfred C. Families with young children Philippines, December 24, 2012
Family vacation

Queit, cool, big
7.7
Sherly G. Groups Indonesia, December 23, 2012
Good location

Great services
7.7
The hotel staff was so good and helpfull and the room is clean and fresh
Krissada C. Couples Thailand, December 23, 2012
Great Location with reasonable price

location is very good, on Orchard Road
10
The location is very good near MRT and in the Orchard Road . The staff is great. The room size is quite ok with the price.
Geoffrey L. Groups Australia, December 23, 2012
Location location location!

Situated on orchard rd, close to all the shops youll ever need to go to!
8
Orchard rd will occupy your time pretty much the whole time. With huge shopping centres to explore and restaurants inside to feast! All within walking distance, makes orchard hotel a hit!
Shopping Tip: Ion shopping centre on orchard rd is the pick of the pack for me!
Jasmine C. Couples Singapore, December 23, 2012
Great Breakfast

Great Breakfast
6.7
During the check-in, the frontdesk staff asked if I will like a double room or a twin bedroom. However, there isnt any double room left, though we asked for a double room. Hence, we end up with a twin bedroom. Then he asked us to wait for 5-10 min so that they can double check on the room, though it is 8pm when we checked-in. He also mentioned that he would let us know when it is ready and asked us to take a seat first. However, after 15 min, he never come back to us and we have to ask him again. I hope the frontdesk staff can do better than that. The room is pretty clean, but just that when we wanted to look for cups to use from the drawers, there is a hair on the cup. Lastly, both of us find that the breakfast is great! There is a wide variety of food available and definitely able to find something suitable for everyone to eat. We find that the breakfast is really the highlight of the whole stay.
Shopping Tip: Take a bus down to Dhoby Ghaut station and shop your way back to Orchard Hotel.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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