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Very good 7.8
Based on 4132 reviews

Recent customer comments

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Very good

based on 4132 reviews
  • Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.4
  • Food/Dining 7.2
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Ahmed T.
March 16, 2014
Perfect location near to shopping area.
perfect stay due to good location at the end of Orchard street where u can walk easly to shopping malls especilly the Taxis are not cheap at all (20 USD ) On avreage trips .

Winnie L.
March 13, 2014
Centrally located
Centrally located, clean hotel, nice cleaning staff
Overall it was good, room was of a good size and was well cleaned. It was centrally located.

Stephen F.
March 13, 2014
Location, nightlife and shopping
The staff were very friendly. The hotel is located on Orchard Road close to the MRT. You can travel easily to almost any part of Singapore. Restaurants and eating establishments are close by. Plenty of entertainment and shopping within walking distance. Free wireless internet was a bonus.

Mohamed G.
New Zealand
March 07, 2014
Location, service, staff

Stephen M.
March 07, 2014
Great stay, fantastic service, great location
location, signature club, staff
Really great stay. have stayed at Orchard about 6 times over past 3 years and this was the best easily. Staff were attentive, club room was exactly as advertised, location has always been great

March 06, 2014
I met one Japanese staff at reception. No need to worry for Japanese tourist. Very clean room. It looks new.
Good location for tourist. Very clean room. Not so tiny if I compare other hotel. However we had to wait for room available even we asked earlier. They gave another guest. I can introduce to Japanese guest, anyways.

Anna F.
March 05, 2014
Unfortunately not more than quite okay
the swimming pool, the gym, the room design
The hotel was completely booked and therefore reception service on my arrival around 6 pm took +/- 30 minutes until they could finally give me a room, which did not have the big bed I wanted but only twin beds. The reception people were friendly but completely understaffed and overwhelmed. Late at night in my room I found that one of the bedlamps was not functioning and that the darkening shade could not be pulled down and I was too tired to complain or to change rooms....Therefore just, okay, nice hotel , but some weaknesses in management and performance

March 05, 2014
family friendly.
good services, clean room n can compromise on late check out.
The staffs are very polite, helpful and friendly. Room is very clean and cosy.

Rifat F.
United States
March 04, 2014
Expextations were more.
Near shopping area, easy access for taxi
The stay was ok- expectations were more- the size of the room was small, the carpet in the pathway was sticky, breakfast menu had nothing exception or variety at all - it was like any other ordinary hotel

jeff K.
United Kingdom
March 03, 2014
Was 'OK'. Singapore is poor value fr money
Bed good, temperature fine, apart from that pretty average
Poor value for money, but that is Singapore. They insisted on taking the bag to the room....took 45mins. Was just an OK stay, not bad, but not great.