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Very good 7.8
Based on 4050 reviews

Recent customer comments

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Very good

based on 4050 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

January 06, 2014
everything ok

6.3 LEE J.
January 05, 2014
good value for a 5 star hotel
clean room, good quality breakfast, good location

5.7 Norazika R.
January 05, 2014
Disappointing experience.
Close to Orchard road - shopping district and access to MRT 2 blocks away.
Not upto my expectation of a 4 star hotel. First room assigned had a foul smell and subsequent room was only slightly better. Swimming pool was closed for renovation until Feb 2014.

7.3 Alex H.
January 04, 2014
Stay was fine
Good Location & Clean Room
The hotel is walking distant to major shopping malls in Orchard Road

8 Alex A.
United Kingdom
January 04, 2014
Nice problem free
Friendly staff, nice clean room, reasonably priced.
My stay was pleasant, with no issues at all.The staff were very helpful. Perhaps some additional staff and desks at check in during peak periods,, as this did cause slight problems for several guests.

10 jane S.
January 04, 2014
Great location and very comfortable rooms
location to Orchard r gives easy access to shopping and transportation

7 Noorendy N.
January 02, 2014
Short and sweet
Location, Price and Cleanliness

January 02, 2014
Convenient location. - within reach to food stalls
Clean, best lobby and close to station
Awesome and will book again if agoda offer discount deals

9 Jonathan P.
Brunei Darussalam
January 01, 2014
Enjoy our stay
Clean room, comfy bed & quiet.
Had to call the reception to get the plumber for about 4 times during our stay to fix the basin drain line due to always blocking. Had to remind the reception daily in order to get the daily complimentary newspaper. These two issues were the draw back during our stay . Other than that, the housekeeper was great. We had a very good sleep every night after coming back exhausted from shopping or sightseeing. The room is very clean & quiet. The twin beds are a bit smaller but very comfortable. The process of check in & out was fast too. Overall, this hotel is very close by to shopping centre, food centre & Orchard MRT station. We really enjoyed our stay especially during the Christmas Eve in Orchard road near Somerset with so many thousands of people celebrate Christmas count down. We will certainly coming back again to Singapore.

6.7 Rose Y.
January 01, 2014
Located towards the end of Orchard Road
Located towards the end of Orchard Road, about 15mins walking distance from ION.