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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3323 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3323)
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Celine K. Couples Singapore, December 25, 2014
decent accomodation

good location and service.
8
A decent hotel in great location. However, room looks a little bit old but is still acceptable. Overall service was great!
Ding Y. Families with young children Singapore, December 25, 2014
Not bad

Location
6.3
Ajay M. Families with young children India, December 23, 2014
Perfect location. Rest Average.

It's location, Cleanliness, Convenience
7.7
Pros: Great location - One end of Orchard. Just a 5 min walk to the Orchard station at Ion Orchard mall. Close to 7 - 11 and various restaurants nearby. Very clean hotel with decent service. Free wifi with our room. Good speed. Cons: Breakfast was not included and was approx S$36+...quite expensive compared to Sentosa hotels. - The room seemed a bit dated....furniture etc needs to be refreshed. Phone konked off for a day with no access to room service. Had to go down to reception or catch hold of the housekeeping chaps to reach out for room dining and operator - very frustrating after paying approx $200 per night. To resolve the issue they gave me another room key to make calls from since the phone issue was external. Last but the worst was my wife's cosmetics - lipstick went missing....so a bad experience. Never faced this elsewhere. Window in the room really small. less light. Good for its location and proximity to Orchard road and station. Being Christmas it was done up quite well. The Delight factor was missing!!
Dongwan R. Families with young children South Korea, December 22, 2014
good enough

cleaning, kindness, and good feedback
8
This is the 3rd time to stay there. whenever I stay there, I'm comfortable to go anywhere.
Kwang L. Couples Singapore, December 21, 2014
Started off not so good but ended pretty ok

Lounge service tie with signature club room. Room is big and comfortable. Staff is professional and friendly
7.7
Gave me a signature club room without a bathtub which was one reason why I chose this room. Apparently some signature club room is without a bathtub but the description as indicated on agoda showed as bathtub available for all. They subsequently upgraded my room which is to my expectation.
Abdulla N. Families with young children Maldives, December 21, 2014
excellent

affordable, best location, helpful staff
10
best stay in singapore, good location
Thanit P. Families with older children Thailand, December 21, 2014
service excellent location is prefect for walking

staff location and conviences
10
Excellent
Jong A. Couples Singapore, December 21, 2014
I like the friendliness of the reception staff

The room , the location and the restaurant
8.7
Siti H. Families with older children Singapore, December 21, 2014
good

room swimming pool gym
7
Great
Yahya K. Business travelers Turkey, December 20, 2014
too expensive for this kind

Actually its only the location but nothing.
5
I didn't like the hotel. so I didn't enjoy it

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Customer Reviews - Orchard Hotel Singapore, Singapore

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