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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3156 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3156)
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Tsue H. Groups Brunei Darussalam, September 14, 2014
A good hotel to stay

- friendly staff, great breakfast and comfortable room
9.7
Very good customer service, great food, and love it that there is a bath tub separate from the shower unit.
Ahmad S. Solo travelers United Arab Emirates, September 9, 2014
Good

location, price
7.7
It was good
Thomas L. Solo travelers United States of America, September 8, 2014
Great stay at very nice hotel

Location, close to restaurants, close to shopping
9.3
Enjoyed a pleasant stay. Rooms very clean and staff very helpful. Close to public transport and shopping. Great restaurants within walking distance.
Peter S. Couples Sri Lanka, September 8, 2014
standards have dropped in the last 12 months.
5
standards dropped since last trip. room didnt have pay tv as the system didnt have spares. toilet not maintained properly. evening turn around service not done. basically standards have dropped. I have been staying in this hotel since 1991.
Hendrik V. Couples Belgium, September 8, 2014
Not all is at it seems!

* Great location at Orchard Road * Easy access to most area's and facilities from this hotel (transport) * Great walking space arround the hotel
6.7
1. Stay was OK, nothing special 2. Wide varieaty of food for breakfast, but very blend or lack of taste. Limited space for breakfast, lack of friendlyness from staff. 3. Room: Looked very modern (good try) paint chips fell of the walls and lay on the floor for our whole stay. Strange it wasn't noticed??? Bathroom had the whole time a rotten smell from the drain system, he had to spray deo arround before using the bathroom. Main sink didn't drain properly, water stagnated all the time. Lack of soap, had to use own soap refill?? Big screen flat screen tv, stunning look and design, just couldn't watch any channel due to disturbance - lines - blur images, only 1 channel was working great, the internal commercial channel with hotel info. Although we were upgraded to this room (1230), it wasn't worth the money spend, lucky the bed sheets were crisp and clean. Good points for that.
Jacinta T. Business travelers Singapore, September 7, 2014
Excellent Reception, Conceirge/Bellmen & Doorman

Staff, location and room
8.7
Very good. The Singaporean receptionist was well spoken, well mannered and thoughtful. The doorman as well as the bellmen are always helpful, along with the concierge. Well done to the Orchard Hotel team. Am already recommending you to my contacts overseas.
Ramu B. Families with young children India, September 7, 2014
overall the hotel is good

location, cost
5.7
Overall good
Dani P. Couples Indonesia, September 7, 2014
Nice

Location, comfortness and secure
8.3
Olivia S. Families with young children Malaysia, September 7, 2014
Close to Orchard Rd

Comfort, Helpful staff, close to Orchard Rd
9.3
Bryan M. Families with young children Australia, September 7, 2014
Stayed here many times

Location, room was good, price was ok
7.7
Have stayed here many times, mainly due to the location. Reception can be way to slow at times. Concierge was great. The buffet dinner and breakfast definitely needs some work. Over all, had a pleasant stay

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Customer Reviews - Orchard Hotel Singapore, Singapore

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