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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3065 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3065)
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Linnet C. Couples Singapore, July 13, 2014
Disappointed. Do NOT purchase staycation package.

1. Fast concierge check in and out. 2. Clean room 3. Good location
7.7
Disappointed. I paid more and booked the weekend staycation premier room thinking that they would try their best to give us late check out which they mentioned on the description. I was not given anything close to that. Large double bed was not given either. If the hotel is not going to try their best for customers who pay for the staycation package then I suggest that they remove sales of the weekend staycation package. I could have saved me $100 by booking the usual discounted room rate because that was all I got - none of the extras mentioned in staycation package. Fine that we had to ask for our free wine, but excuse me, 1 glass for 2 pax? No common sense... Breakfast was okay. Spread was good but taste was not satisfying. Room was tiny. Down pillows are not of my preference as they do not support the neck. Taste of in room wine that came with package was just average. Only up side of our stay was one of the lady service staff in the restaurant who joked along with us while we were having our breakfast. In summary, totally not worth buying staycation package. And nope, it is definitely NOT 5*.
Nguyen T. Groups Vietnam, July 08, 2014
Just okie

Near centre Friendly staffs Rate acceptable
6.3
Furniture is quite old. Bathroom is too small and old. Clean and Acceptable
Kanya K. Groups Laos, July 08, 2014
Good location, close by all shopping area

Shopping area
7
We had good experience here. Staff were friendly and it's easy to find the hotel
Rustina P. Families with young children Indonesia, July 06, 2014
nice hotel

nice room,clean,nice interior
7.7
We were stay at the premier room.the rooms is nice.big enough for hotel in singapore.the bathroom has a bathub.the location in Orchard so the rate is more expensive.
Leong C. Families with young children Singapore, July 06, 2014
enjoyable.

lunch buffet, clean room and well furnished facilities.
8.7
without turn on aircon, hotel room still cold.
Abdulla N. Couples Maldives, July 05, 2014
bad, i have to watch world cup S$20 every nite

nothing at all
7
good for business like shopping, I had a very bad experience in the hotel ,everything is money in that hotel even for watching world cup S$20 per nite, very bad
Eric O. Couples Singapore, July 05, 2014
Nice stay

Clean, Reasonably priced
7.7
Pleasant stay
Eddy I. Groups Indonesia, July 03, 2014
Not good

Location only
4.7
No more nights anymore. Very dusty room. Customer Service without smiling.
Johannes N. Groups Austria, June 29, 2014
Very nice and friendly staff which is very helpful

Close to shopping, late check out at 6pm and good breakfast
9
Very nice hotel. Always taxis available and staff helpful to explain you where to go! Will come back for sure!
Abdulaziz A. Families with young children Saudi Arabia, June 29, 2014
If you have kids, Singapore have lots to see for a

Location, cleanliness and friendly staff
7.3
I like the hotel because of it location, it is not in the hart of orchard road, but very near the road, it is surrounded with lots of restaurant Rooms is quite small but good for the night , if you have kids you can take the club suite with connected room , it will be a good size

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Customer Reviews - Orchard Hotel Singapore, Singapore

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