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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3168 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3168)
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Kanna K. Groups Japan, September 22, 2014
Expensive for the quality

In the city, Many taxis
5.7
It was extremely expensive as it was during the F1. The hotel room was old and small. Service was just fine. From Orchard station it takes about 7mins by foot.
Ian L. Business travelers New Zealand, September 17, 2014
Pleasant experience

Location, cost & outfitting
9.3
Pleasantly surprised. Have stayed in nearby hotels and this one exceeded my expectations. I checked in very late, the process was simple and was offered an upgrade.
Martin P. Business travelers Austria, September 17, 2014
Another great stay

Location, Clean, Friendly
7.7
I've been many times at Orchard Hotel and I was always satisfied during the visits and for sure I will come back.
Tsue H. Groups Brunei Darussalam, September 14, 2014
A good hotel to stay

- friendly staff, great breakfast and comfortable room
9.7
Very good customer service, great food, and love it that there is a bath tub separate from the shower unit.
Dennis S. Business travelers Singapore, September 13, 2014
Value for money

Location, Value, Food
6.3
Good
Ahmad S. Solo travelers United Arab Emirates, September 9, 2014
Good

location, price
7.7
It was good
Thomas L. Solo travelers United States of America, September 8, 2014
Great stay at very nice hotel

Location, close to restaurants, close to shopping
9.3
Enjoyed a pleasant stay. Rooms very clean and staff very helpful. Close to public transport and shopping. Great restaurants within walking distance.
Peter S. Couples Sri Lanka, September 8, 2014
standards have dropped in the last 12 months.
5
standards dropped since last trip. room didnt have pay tv as the system didnt have spares. toilet not maintained properly. evening turn around service not done. basically standards have dropped. I have been staying in this hotel since 1991.
Hendrik V. Couples Belgium, September 8, 2014
Not all is at it seems!

* Great location at Orchard Road * Easy access to most area's and facilities from this hotel (transport) * Great walking space arround the hotel
6.7
1. Stay was OK, nothing special 2. Wide varieaty of food for breakfast, but very blend or lack of taste. Limited space for breakfast, lack of friendlyness from staff. 3. Room: Looked very modern (good try) paint chips fell of the walls and lay on the floor for our whole stay. Strange it wasn't noticed??? Bathroom had the whole time a rotten smell from the drain system, he had to spray deo arround before using the bathroom. Main sink didn't drain properly, water stagnated all the time. Lack of soap, had to use own soap refill?? Big screen flat screen tv, stunning look and design, just couldn't watch any channel due to disturbance - lines - blur images, only 1 channel was working great, the internal commercial channel with hotel info. Although we were upgraded to this room (1230), it wasn't worth the money spend, lucky the bed sheets were crisp and clean. Good points for that.
Jacinta T. Business travelers Singapore, September 7, 2014
Excellent Reception, Conceirge/Bellmen & Doorman

Staff, location and room
8.7
Very good. The Singaporean receptionist was well spoken, well mannered and thoughtful. The doorman as well as the bellmen are always helpful, along with the concierge. Well done to the Orchard Hotel team. Am already recommending you to my contacts overseas.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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