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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
236 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
Families with older children (236)
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Siew G. Families with older children Malaysia, June 28, 2014
Very nice and affordable 5 star hotel

Great location to major attraction, 5 star hotel, friendly staff
8
It is superb to stay here, the staff are very friendly, great location with easy access to major shopping center and public transport.
Dongwan R. Families with older children South Korea, May 3, 2014
Good enough to recommend and kind staffs

Easy to go to lots of wonderful shopping malls, relatively competive price, and kind service
9
Patricia E. Families with older children Philippines, April 21, 2014
it was worth the cost, except for the package tour

good location for shopping, clean rooms, accommodating staff
9
It was at all worry-free; however, the tour agents at the lobby offer package tours at skyrocketing prices. Perhaps the hotel management can oversee this.
Tanomsiri S. Families with older children Thailand, April 7, 2014
Good location for shopping

On orchard road near shopping area
5.7
Fine
Sugimin S. Families with older children Indonesia, February 1, 2014
Short stay in Singapore

Great Location, Friendly Staff but not many cab available in the hotel
8
Basically this hotel has great location because within few minutes walk already have many shopping dept store
Chee L. Families with older children Malaysia, February 1, 2014
Great Location

Location, Cleanliness, Promotion
7.3
If you expect to get a free transport from Orchard hotel to USS, then you might be disappointed as this hotel is the "last stop". It is always full before arriving at the last stop.
Judy A. Families with older children Canada, January 11, 2014
Excellent location, friendly professional staff

Location, access to attractions, comfortable room
8.7
We have stayed at this hotel many times. They are kid friendly and allow two children in a room, which many hotels do not anymore. We had an upgraded room-which was spacious.The staff is great and attentive. the location is great. This visit we were disappointed as we had prebooked well in advance and then found on arrival that the swimming pool was under construction!!! We choose this hotel as it has a large swimming pool- big enough to swim lengths. Neither the hotel or Agoda informed us of this construction- it was decided upon after we had booked. Although they ran a shuttle to their sister hotel for swimming, it just wasn't convenient and the other pool was small. Who wants to take a taxi 10 minutes to go for a swim and then back again. If we had known we would have changed hotels. The hotel addressed our disappointment with free breakfast and an upgrade to a premier room. They tried their best.
Yoke H. Families with older children Malaysia, December 31, 2013
A convenience for shopping area.

Convenience for shopping, for food and transport
6.3
It is consider a nice hotel and price is generally fair at Orchard Road area.
Yenyen L. Families with older children Malaysia, December 27, 2013
Good Stay

near to the city, clean, good service
7.7
It is very near to the city and very easy to get a cab too. I love how convenient it is located and the room is very nice too.
Lim T. Families with older children Malaysia, December 27, 2013
Expensive but small room

Location, location and location.
5.7
The hotel is well located with shopping malls, pubs and restaurants just within walking distance but the room is small and service of house keeping is not so good.

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Customer Reviews - Orchard Hotel Singapore, Singapore

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