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Very good 7.8
Based on 4108 reviews

Recent customer comments

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Very good



based on 4108 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Rochelle L.
Philippines
July 21, 2016
Excellent
Hotel is good, staff also are very friendly and the location is near shopping malls and also the mrt station. The breakfast they are serving is so great..... I would recommend this hotel to everybody who wants to go to singapore😀

HUAT C.
Malaysia
July 19, 2016
Good
Overall good

Elaine C.
Malaysia
July 18, 2016
Slow/awful reception service
Check in took a very long time. Slow service. I tried to book the taxi at the front desk but was asked to wait at the queue instead. Ridiculous and service definitely not up to standard, not value for money at all.

Holland S.
Indonesia
July 17, 2016
we got upgraded
Getting upgraded was definitely a surprise and the room were in had exceeded our expectations

EDMUND F.
Malaysia
July 16, 2016
Business travellers
Good location.

Rhoda C.
Hong Kong
July 16, 2016
N/A
N/A

Mabel N.
Hong Kong
July 11, 2016
Excellent all around!
Staff service great & rooms are so beautiful.

A H.
Bangladesh
July 11, 2016
good hotel but .....
Some of the facilities were disappointing. For example, it took couple of minutes for hot water to come in the shower. There were few sport channels. One had to go down to watch Euro Football championship. The restaurants were okay. However, the staff at front desk and concierge were professional. The rooms were clean. The hotel is located almost at the end of Orchard Road.

iman A.
Indonesia
July 10, 2016
nice
its in orchard.. singapore iconik

Loh S.
Singapore
July 07, 2016
Miss Daisy and Miss Lynn make our stay feel homecoming
Check-in at 12.30pm and was told our room was not ready till 2pm. Upon checking in we discover that the tv was faulty (room 1633). Request for change of room but only manage to get it change at ard 330pm. Miss Lynn personally came to our room to escort us to the new room. And she invited us to the lounge after we settle down. Was surprised that she was waiting at the lift lobby the moment we reached 17th floor where the lounge was located. She attended to us together with Miss Daisy and we immediately felt a sense of homecoming. Thanks guys for the great effort in making our stay a pleasant one.