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Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore 238879 (Show on map)

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Area: Orchard Number of Rooms: 656
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 286 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
Families with older children (286)
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Lyudmyla L. Families with older children Ukraine, August 8, 2015
Just ok.

Location
7.3
Overall a good stay. However staff did show zero attention to guests and wasn't welcoming at all. The room was in general clean however not at the corners. Some times cleaners forgot to clean glass and cups for tea/coffee. Special comment about bathroom: when flash toilet water was flashing outside too; shower cabin - door has no seal so after shower floor in the bathroom was very wet and quite sleepary (!).
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Mei C. Families with older children Malaysia, July 18, 2015
Feedback

Location,
6
The room should be upgraded. For a 5 star, it is not current and contemporary enough. Furniture is outdated. TV is not flatscreen. Bathroom not modern.
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Budi S. Families with older children Indonesia, July 7, 2015
good location and staff

location, staff and cleanliness
9
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Bertha R. Families with older children Indonesia, July 4, 2015
The hotel not realy good for family vacation

Location location location
6
Not on my expectation the hotel just so so
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Enrique G. Families with older children Philippines, June 28, 2015
Pleasant 4days stay for our family of 13persons

Clean room/bathroom, good size & amenities of premiere room, nice hotel location
8
Happy with helpful front desk and concierge assistance. We would have appreciated though a checkout extension of a couple of hours given our flight departure schedule.
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Juniety D. Families with older children Indonesia, June 28, 2015
Location,big hotel and good staff

Close to bus stop,location and good staff upon check in n check out
8
Big surprised when my birthday,birthday cake in my room..location very good close to bus stop,helpful staf..thanks
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Lydia H. Families with older children Philippines, June 14, 2015
good clean pleasant accomodating staffs

staff cleanliness and location
8
Very good
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Robert F. Families with older children United States of America, May 31, 2015
Really good stay

Clean room, great location, and attentive staff
10
Prior to booking the room I had read some less than flattering reviews relating to the cleanliness of the hotel and performance of the hotel staff. But during my stay I found the hotel room and other facilities, such as the gym to be cleaned to a very high standard and the staff extremely courteous and helpful. The WiFi worked well not only in the room but also the lobby and pool area. I was very satisfied with my stay at the hotel and would stay there again.
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Suvimol J. Families with older children Thailand, April 17, 2015
good location but took very long time to check in

location
5.7
the hotel was fine but they should have a better management. We have to wait for few hours to check in (we arrived the hotel around 4pm. but still need to wait for cleaning). The key card was also have a problem- couldn't use with the elevator and the room. this is very annoying. Staffs are also careless.
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Rilo N. Families with older children Indonesia, March 29, 2015
Experience during stay at singapore

location cleanliness frienly
8
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Customer Reviews - Orchard Hotel Singapore, Singapore

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