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Orchard Parade Hotel by Far East Hospitality

1 Tanglin Road, Orchard, Singapore, Singapore - View on map

Very good 7.6
Based on 4224 reviews

Recent customer comments

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Very good

based on 4224 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.9
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 6.9
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Peter H.
April 03, 2013
Comfortable with bumpy start
roon-size, location, internet
I had a bad start with a poor room. View on the blind wall of the opposite building and lots of bass drum at night from a downstairs alley bar, until about 5am. That was not in line with them money I paid, I thought. The staff agreed and put me in a nicer, quieter room with a view on the pool. As I had to go to several places for business, it was great to have the MRT within a 5-10 minute walk and have so many taxi's pull up to the hotel.

Karina I.
April 03, 2013
I'm very satisfy with the room. Clean and Comfy.
Great location, comfortable bed, close to public transportation.
The hotel staff is very kind and helpful. I really enjoy my stay in here. The location was very great, next to shopping center and restaurant.

supotch P.
March 28, 2013
no comment,,

Doll N.
March 27, 2013
Great location
Good Chinese restaurant, Central location, clean room
We checked in at 2pm approximately by a "Trainee" receptionist I think as she gave us 8 Breakfast vouchers instead of 4 and vouchers were under someone else's name. When we got to the room there were extremely loud drilling noise next door. I had to almost yell to get the front desk to hear me on the phone when I request room change. We then were moved to a Smoking room when we booked for Non Smoking. The room had ashtray in it and was very strong cigarette smell [Believe me when I said it is strong as I should be used to it married to a smoking partner].I was very annoyed by then as it was already after 3pm and I need to pick up some documents near Ion Mall before my meeting at the hotel at 4pm. I rushed to the Reception to tell the Duty Manager the whole unpleasant experience, gave her back the wrong BF vouchers. I told her I needed to leave but I would like the room to to be Non Smoking, clean, no drilling noise when I get back at 3.45pm. When I got back the Duty Manager told me as there were no other rooms in the category that I booked she moved us to a slightly bigger room [3 single beds instead of a King size bed as requested]. Anyway, as it was clean and non smoking I didn't want to make a fuss. Room service staff were very accommodating. Restaurant staff were good, bell boy / concierge were very nice and helpful. I would probably retrain Receptionists staff as they weren't that friendly or helpful when legitimate complain was made. And by the way, I don't recall anyone at the Reception apologised when mistakes were made.

William M.
United Kingdom
March 27, 2013
Extremely Convenient Location
Price, Location, Staff.
We are regular guest at this hotel. Mainly we consider it value for money considering the rates of similar hotels in Singapore. The staff are very knowledgeable and good mannered and helpfull. The hotel location is excellent and serves our needs in terms of access to parks and nighlife and most other tourist activities available in Singapore.

Widya P.
March 27, 2013
i think the bath tub too small for 2people sharing
central, accesible and smoking
i njoyed the stay cuz starbucks is nearby and that there is balcony for smoking

March 27, 2013
Slow concierge and Bad Breakfast
Location, Value for money, Big Room
Thiis is my second time at Orchard Parade, and for the second time wasnt happy with the breakfast slection, and the very non available concierge service when I arrive to check in. Evenmore, the first room i was given was on the smoking floor, and the shower was s**t.

Hideki A.
March 26, 2013
Convenient city hotel but it is old and rundown
in Orchard, reasonable price

Gilbert P.
March 24, 2013
the stay was fantastic
clean, accessible, large room

Lim F.
March 24, 2013
Memorable, fun, exciting,
Classy, Clean, Friendly