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Orchard Parade Hotel by Far East Hospitality

1 Tanglin Road, Orchard, Singapore (Show on map)

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Area: Orchard Number of Rooms: 388
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
3303 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (3303)
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Khricna W. Business travelers Indonesia, October 22, 2011
Great location

warm service
8.3
i had a good few nights stay. hotel is not new but well maintained. it is located at the end of famous orchard rd, so pretty convenience to walk around after full day work. unfortunately must pay for the wifi connection in the room. i think management must consider to provide in free as many do so. other than that all is perfect, especially to the warm hospitality of the receptionist.
Nightlife Tip: there is a building down at the corner (orchard tower i think) which you can find girls to hook up in the evening easily. but be careful as most of them are not real. well, fifty fifty maybe. do not drink too much or you will regret the next morning.
Luther G. Families with young children United States of America, October 21, 2011
Great location, adequate room and passable service

Location, location, location. Large size family rooms.
6.3
We stayed in both superior and family rooms. The rooms were adequate in size but the bathrooms felt very small and have not been fully renovated so they are an odd mish-mash of design and colors. Plus, the showers don't always drain well. We had to change rooms once because the carpet was wet from the previous guest using the shower and it overflowing. There are also ants in the rooms, not a big deal but at around $300 a night it would be nice to be without ants. Breakfast was a standard buffet. I thought it was just ok. We had purchased the upsale package at the $30 level which included breakfast and Wi-Fi. Wi-Fi signal was fine. Pool area is lovely and was also very quiet. The best thing about this hotel is the location. Walking distance to all of the main malls and lots of places to eat/7-11/pharmacies etc. Renovation was occuring in the lobby during our stay during working hours M-F and it would not be ideal if you were trying to rest at all in your room during the day due to the hammering and drilling. The main thing letting down this hotel is the staff. No one seems to communicate well with other staff members. Once I asked for an extra blanet and it took four phones calls. After the first three phone calls someone finally showed up with a robe and two towels but no blanket. Other small irritations too during our stay and if we were paying less than $100 a night I could understand it more but for a hotel of this level I would expect better service. Be aware that the staff come around every morning just to check your mini-bar which I think it is a bit much, surely housekeeping could do it at the same time. Ironically after all of their checking, they put $11 in mini-bar fees on our account even though we hadn't used it. They did take it off our bill without question but obviously their mini-bar checks aren't effective and just an additional interuption to guests.
Sightseeing/Attractions Tip: You can catch a bus from bus stop 20 (Orchard) right across from the hotel directly to the zoo. The trip takes 1 hour to get there and 30 mins to get back. Adult is $4.50 one way and child is $2 one way. Buses leave every two hours or so beginning at 9 from Orchard and 12:30 from the zoo for the return. The hotel concierge has a brochure with the details. No booking necessary, just wait at the bus stop.
Vidal Q. Couples Philippines, October 21, 2011
nice Filipina receptionist great rooms

near comercial area
5.3
the hotel give us smoking area and very ugly view. the good filipina receptionist transfer us to nice and good view.we like the hotel because very near commercial area.
Ray J. Business travelers Australia, October 20, 2011
Good all round

Location and pool
7
Great pool and reasonable Gym Rooms I was in was in need of renovation as it was getting a little tired.
Nightlife Tip: Visit Harry's Bar for a good band
Erwin V. Solo travelers Philippines, October 18, 2011
location is good

ok hotel
8
good location, good location, is big asset of hotel. comfortable place, well located comfort.
Ika D. Couples Indonesia, October 17, 2011
quite an old hotel

location
5.7
Stayed for the weekend with my husband in this hotel. Check-in was quick, no trouble. Went to the room without escort, had to find the room ourselves. Picture of the room on the website looks far better than the real. Upon arriving in the room, carpet was dusty, wall cracked and window was dirty. No breakfast nor free wifi, considering the amount of money we paid, we should have stayed in newer hotel with better service and facilities. Location was in one end of Orchard. Can't be bother to ask to change the room or anything since we were out all day anyway. Upon checked out they tried to charged us with minibar that we did not consumed. The rank in file staff were friendly though. But we will not be back, would prefer to stay in a newer hotel.
Ahlam S. Solo travelers Sri Lanka, October 16, 2011
nice hotel with nice big rooms

great location
7.7
short stay but good. overall the hotel seems old (specially from outside)
Aneel R. Families with young children Malaysia, October 16, 2011
Good location, Clean Rooms

location, cleanliness
8.3
This was my second stay at Orchard Parade Hotel and like the previous stay, I was happy with the room and the service. However, please note that on Saturday night, I heard loud music playing until late. Overall very good and I will definitely consider staying here again during my next trip to Singapore.
David M. Couples Australia, October 16, 2011
Good location, good value but a bit shabby

Location and relatively cheap
7.3
fairly shabby hotel and seems close to either being knocked down or requiring some spending. tho' reception staff were mostly courteous and helpful our first contact was unhelpful and fairly rude. after an all night flight from europe and arrival at about 7 a.m, we were told no room would be available before 11 at the earliest. in fact, we were able to get a room by 9:15.
Albert R. Solo travelers United States of America, October 16, 2011
Great Location on Orchard Road.

Ideal location for work, play, shopping or medical
7.3
Nice hotel and good rooms but strange smell in Lobby. Need to change cleaning solution. Charge for WiFi is rediculously expensive. Go have a coffee at Starbucks just outside and use internet FREE.
Hotel Feature Tip: Have a T3 Spa with Mandy at Expuisite Salon 916 ( in th elobby near the lifts). It is a little bit of Heaven.

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Customer Reviews - Orchard Parade Hotel by Far East Hospitality, Singapore

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