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Orchard Parade Hotel by Far East Hospitality

1 Tanglin Road, Orchard, Singapore

Recent customer reviews

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Very good

7.6

based on 4089 reviews

3285 reviews in English

Value for Money
7.3
Location
8.5
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
6.9
All reviews (4089)
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King N. Business travelers Australia, December 15, 2015
Good value for money

Location, comfortable and friendly
8
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Michael O. Business travelers Germany, December 14, 2015
Business short stay

Location, value for money, pool
7.7
Returning guest, hotel of choice
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Benjawan S. Business travelers Thailand, December 13, 2015
good location

Hotel Location, Staff Hospitality
8
Overall are ok, staff were very helpful and polite. Room is clean.
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Yong L. Solo travelers Malaysia, December 13, 2015
Excellent location and courteous staff

Location, Staff and price
7
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K K. Solo travelers Singapore, December 12, 2015
good good

food, bed, location
8.3
disappointed shower to tap switch was broken
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Benny T. Business travelers Malaysia, December 12, 2015
within my budget

size of room, location, and wifi
5.7
Thought I book a club room for primer room but it wasn't. Breakfast was not worth it.
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Avi C. Solo travelers Indonesia, December 10, 2015
Great Room

Great room
8.3
Great place!!!
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Yeong S. Families with young children Malaysia, December 9, 2015
Regretted booking this hotel.
4.3
I purposely request for a middle room during my booking would not want to stay at the far end due to bad experience. During check-in, a far end room was given. We immediately asked for change but was told all superior rooms were fully booked. For the 2nd room, we are being told that it is in process of making up and will bring us the key once ready. The room was isolated from the corridor and have to walk through a small walkway to reach the room. In case of fire, the only way out is to jump out from the window. The room, smelly, stain everywhere, there is only a small 2 feet width window, and it seems that they gave me a room that used to store cleaning tools! There is no point to request for room change as all rooms are fully booked but we want a second room that meet our expectations. As the key for the 2nd room was not delivered after 1 hour, we decided to talk to the front desk and check the status of the middle lot 2nd superior room. The receptionist was very rudely responded that all superior rooms are located at the back and facing the car park. She was very kind to give a family room with 3 single bed due to unable to allocate any superior room to us. However, we felt insulted when she said “this room is exclusively upgraded for you, you take a good look at the room, next time you will know how to book a room”. We kept calm and did not want any further argument especially in the public. What we wanted is just a middle lot superior room. We ended up all of us squeezed inside a family room with 3 single bed and left the end superior “tools” room vacant!
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Lay K. Couples Singapore, December 7, 2015
Cosy.. but In need of refurbishing

Location, great Chinese restaurant (Tung Lok), and value for money room rate
6.7
No frills amenities... cosy stay but room facilities in need of refurbishing :)
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Sohail M. Families with young children Pakistan, December 7, 2015
nice place staff friendly

location entertainement food
10
good location nice friendly staff and all the things are nearby whiches we wanna see and went to singapore f0r.
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