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Orchard Parade Hotel by Far East Hospitality

1 Tanglin Road, Orchard, Singapore, Singapore

Very good 7.6
Based on 4170 reviews

Recent customer comments

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Very good



based on 4170 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 6.9

Rory B.
Canada
June 13, 2016
Solid Service
Pleased with my stay.

Joseph O.
Australia
June 10, 2016
Disappointing
As a long time user of this hotel, I have to say I probably won't be returning. The whole place seems to have gone backwards, I paid for an upgrade to the club rooms which supposedly had a mini bar but was just a few tins of beer !! and nothing else. The service in the club room was terrible, the girl working there spent the entire time playing with her phone and getting the attention of the other worker was near impossible. very disappointing. When I arrived, there was no one to help with the bags. I managed to get a cleaning lady to find me a trolley, who then wanted to leave my bags outside unattended. I think this will be my last time here unless there are some drastic changes.

Kusnadi S.
Indonesia
June 10, 2016
Very Good
Nice old hotel with big room. Good location. Friendly staff

Low B.
Singapore
June 10, 2016
Hotel having renovation
Everything was fine. We select this hotel because we saw they have coin operated washing machine, but when we check in and asked the staff, was told used to have and now they remove it.

Tzu H.
Taiwan
June 06, 2016
Satisfied
Good

Kenneth M.
Indonesia
June 06, 2016
Good value, location and staff
Friendly atmosphere, great location and good food nearby. Conveniently located for meetings in the west (Dover etc). Building work currently taking place to swimming pool and reception, but that's a temporary inconvenience. I split my stays in Singapore between this hotel and one which is slightly more expensive and central depending on where my meetings are. This is a great option for Orchard area.

Kim D.
United States
June 05, 2016
A nice hotel with a great staff
A great staff and a great hotel. The location is perfect.

LIEW A.
Brunei Darussalam
June 05, 2016
Disappointment stay.
The swimming pool has been renovated for long time & still not finished until now. The reception is under renovation & also been long too. I request for early check in but no room was ready & been travelling long time & tired & ready to get a rest. I am a regular customer & stayed here all the times & disappointed. No porter at the arrival & have to carry my own luggage. There should be a note to indicate the hotel is under renovation is expected, then people will know to expect. Thank.

Miryanti M.
Singapore
June 01, 2016
Very Awful Service
Customer service is very bad. Front desk staff unfriendly & rude. Housekeeping also not friendly & room make-up is very slow. Request for a bucket of ice but they send me a bag filled with ice. Unethical, unfriendly from the moment we step in till we chk out. To know that such bad service comes from Singapore is really disappointing. Hotel is rundown, toilet smells very misty. Carpet in room not properly vacuumed. Pool under renovation.

toh Y.
Singapore
June 01, 2016
nice location
have a great stay at the hotel. just that walking to the mrt station take around 10 min.