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Orchard Parade Hotel by Far East Hospitality

1 Tanglin Road, Orchard, Singapore (Show on map)

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Hotel Area: Orchard Number of Rooms: 388
Free Wi-Fi

Recent customer reviews

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7.6

based on
3167 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.9
All reviews (3167)
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William M. Couples United Kingdom, March 17, 2013
Extremely Convenient Location

Price, Location, Staff.
8
We are regular guest at this hotel. Mainly we consider it value for money considering the rates of similar hotels in Singapore. The staff are very knowledgeable and good mannered and helpfull. The hotel location is excellent and serves our needs in terms of access to parks and nighlife and most other tourist activities available in Singapore.
Doll N. Business travelers Australia, March 17, 2013
Great location

Good Chinese restaurant, Central location, clean room
6.7
We checked in at 2pm approximately by a "Trainee" receptionist I think as she gave us 8 Breakfast vouchers instead of 4 and vouchers were under someone else's name. When we got to the room there were extremely loud drilling noise next door. I had to almost yell to get the front desk to hear me on the phone when I request room change. We then were moved to a Smoking room when we booked for Non Smoking. The room had ashtray in it and was very strong cigarette smell [Believe me when I said it is strong as I should be used to it married to a smoking partner].I was very annoyed by then as it was already after 3pm and I need to pick up some documents near Ion Mall before my meeting at the hotel at 4pm. I rushed to the Reception to tell the Duty Manager the whole unpleasant experience, gave her back the wrong BF vouchers. I told her I needed to leave but I would like the room to to be Non Smoking, clean, no drilling noise when I get back at 3.45pm. When I got back the Duty Manager told me as there were no other rooms in the category that I booked she moved us to a slightly bigger room [3 single beds instead of a King size bed as requested]. Anyway, as it was clean and non smoking I didn't want to make a fuss. Room service staff were very accommodating. Restaurant staff were good, bell boy / concierge were very nice and helpful. I would probably retrain Receptionists staff as they weren't that friendly or helpful when legitimate complain was made. And by the way, I don't recall anyone at the Reception apologised when mistakes were made.
Lucas K. Solo travelers Malaysia, March 17, 2013
a nice old hotel

the room and the easy access to shopping centres
7
my stay was pleasant and i will surely come back again
Supotch P. Families with older children Thailand, March 16, 2013
ok

no comment,,
6.7
oooooooooooooooooooooooooooooookkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Varunee R. Business travelers Thailand, March 15, 2013
Good Value

Centrally located, convenient, nice
6.3
Good value, convenient, nice, comfortable, good view,
Peter H. Business travelers Netherlands, March 14, 2013
Comfortable with bumpy start

roon-size, location, internet
6.3
I had a bad start with a poor room. View on the blind wall of the opposite building and lots of bass drum at night from a downstairs alley bar, until about 5am. That was not in line with them money I paid, I thought. The staff agreed and put me in a nicer, quieter room with a view on the pool. As I had to go to several places for business, it was great to have the MRT within a 5-10 minute walk and have so many taxi's pull up to the hotel.
Ibrahim R. Business travelers Maldives, March 13, 2013
comfortable and easy access to CBD

Central location, comfortable, friendly staff
7
Akhter M. Business travelers Bangladesh, March 11, 2013
old looking hotel

quite surrounding, friendly staff, ok location
4
depressing room and very poor breakfast but nice smell in the lobby
Marius R. Couples Norway, March 11, 2013
Very nice hotel, close to shopping.

Clean, good breakfast, helpful staff
7.3
Some of the rooms are getting some improvement, so we got upgraded to a bigger room. The room we had was big, but had view towards the air-conditioning system. It didn't bother us, since the windows was soundproof. The hotel is very nice, the location is in the very beginning of Orchard Road and close to shopping malls. We will definetly stay here again.
Mukhamad A. Families with young children Indonesia, March 11, 2013
nice hotel to stay

quite, great location
6
Very pleasant hotel, you can find any tour program at this hote but the staff who incharge in this comes to the hotel to late

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Customer Reviews - Orchard Parade Hotel by Far East Hospitality, Singapore

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