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Orchard Parade Hotel by Far East Hospitality

1 Tanglin Road, Orchard, Singapore, Singapore

Very good 7.6
Based on 4175 reviews

Recent customer comments

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Very good



based on 4175 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 6.9

Kim D.
United States
June 05, 2016
A nice hotel with a great staff
A great staff and a great hotel. The location is perfect.

LIEW A.
Brunei Darussalam
June 05, 2016
Disappointment stay.
The swimming pool has been renovated for long time & still not finished until now. The reception is under renovation & also been long too. I request for early check in but no room was ready & been travelling long time & tired & ready to get a rest. I am a regular customer & stayed here all the times & disappointed. No porter at the arrival & have to carry my own luggage. There should be a note to indicate the hotel is under renovation is expected, then people will know to expect. Thank.

Miryanti M.
Singapore
June 01, 2016
Very Awful Service
Customer service is very bad. Front desk staff unfriendly & rude. Housekeeping also not friendly & room make-up is very slow. Request for a bucket of ice but they send me a bag filled with ice. Unethical, unfriendly from the moment we step in till we chk out. To know that such bad service comes from Singapore is really disappointing. Hotel is rundown, toilet smells very misty. Carpet in room not properly vacuumed. Pool under renovation.

toh Y.
Singapore
June 01, 2016
nice location
have a great stay at the hotel. just that walking to the mrt station take around 10 min.

Stella L.
Singapore
May 31, 2016
Book for Indonesian Friends
Book for my friends and it's situation in a good location.

phi N.
Vietnam
May 30, 2016
visiting and business
good location with old hotel and renovate all time. staff was a bit annoyed as not willing to help in several matters. room was far for kids to travel in long corridor and many steps.

Muhammad T.
Singapore
May 30, 2016
Disappointed by Service Quality
This is the 2nd time I stayed in this hotel. I was impressed during my stay in 2015 which made me decide to have my wedding here. However, i was very disappointed with the level of service given at this hotel. The housekeeping department was rude and slammed down the phone even before I finished speaking and did not apologise when questioned or when requested items arrive close to 1 hour later. Even front desk staff were rude except for one front desk staff, Mr Helmi, who assisted me during my check-in as well as the rest of my guests attending my wedding at this hotel. The management definitely needs to look into their staff's service attitude

Minh D.
Vietnam
May 30, 2016
Good place
Good place to stay while visiting Singapore, but worth only with discount price.

Prabhath J.
Sri Lanka
May 26, 2016
Aaaa
Aaaa

Lay K.
Malaysia
May 25, 2016
Good location
Good location