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Orchid Guest House

Jl Bongkaran 49, Surabaya Center, Surabaya, Indonesia (Show on map)

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"Nothing. Horrible.We did not enjoy it. The staff was..."

  • Sabine, France
  • May 5, 2014
  • Area: Location: Surabaya Center
  • Rooms : 24
  • Free Wi-Fi

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Photos of Orchid Guest House

Orchid Guest House Surabaya - Guest Room
Guest Room
Orchid Guest House Surabaya - Guest Room
Guest Room
Orchid Guest House Surabaya - Guest Room
Guest Room
Orchid Guest House Surabaya - Guest Room
Guest Room
Orchid Guest House Surabaya - Guest Room
Guest Room
Orchid Guest House Surabaya - Guest Room
Guest Room
Orchid Guest House Surabaya - Bathroom
Orchid Guest House Surabaya - Exterior
Orchid Guest House Surabaya - Exterior
Orchid Guest House Surabaya - Interior
Orchid Guest House Surabaya - Interior
Orchid Guest House Surabaya - Interior
Orchid Guest House Surabaya - Interior
Features of Orchid Guest House

car park


laundry service

room service



free Wi-Fi in all rooms

Wi-Fi in public areas


car park


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Located in the lovely area of Surabaya Center, Orchid Guest House enjoys a commanding position in the shopping, business, restaurants hub of Surabaya. Only 5 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, Pasar Atom, Jembatan Merah, Kong Co Kong Tik Cun Ong Temple are just some of the attractions available to visitors.

At Orchid Guest House, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include car park, shops, Wi-Fi in public areas, laundry service, room service.

Guests can choose from 24 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Orchid Guest House is a smart choice for travelers to Surabaya, offering a relaxed and hassle-free stay every time.
Located in the lovely area of Surabaya Center, Orchid Guest House enjoys a commanding position in th ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s)
Stay for free if using existing bedding.

Guests over 8 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

1:00 PM

Distance from City Center
5 km

Earliest Check-In
8:00 AM

Number of Floors

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Recent customer comments

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Above average


from 13 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (13)
Sabine C. Groups France, May 5, 2014
. Smoky. Unfriendly. No shower. Durian.

Nothing. Horrible.We did not enjoy it. The staff was horribly rude and even it it is cheap it is not a good reason. Plus no showers you have to use the toilet cleaning butt.....
Lenny I. Solo travelers Indonesia, July 2, 2013
Not bad

Near shopping center
Room is good, kind of staff, but poor for bathroom. Water not out very well
Liliya D. Couples Ukraine, May 3, 2013
goor value for the price

fast internet, internet in rooms, clean
Luke U. Groups United Kingdom, August 11, 2012
Avoid at all costs... !!!

What a horrid hotel. Cheap and dirty. The pictures are misleading. Place has so many mosquitoes, the beds were dirty and the shower was truly disgusting... ( I know we weren't paying a lot ) but I've paid less and got much more for my money else where in Asia. The so called ensuite was a room attached with a door that didn't close, a toilet with no flush ( just a bucket at the side of the toilet ) and the 'shower' was the bum spray cleaner you get in most hotels or public toilets... Honestly I kid you not the shower was the bum spray. I even asked reception and he said 'yes same' I also asked where our hot water was.... He rudely replied no hot water same in every room. If I could upload a photo I would it's horrible. Only stay here if you're desperate! Dont listen to the taxi drivers or reception for that matter when they tell you that your train leaves from the station right nxt to the hotel if your going to ( Bali ) its back to the main station about 20 minutes from the hotel. we almost missed our train !!
Shopping Tip: Amazing cheap big local shoping centre just a few roads down.
Mohd M. Families with older children Malaysia, May 9, 2012
great location but average rooms

budget hotel with free breakfast + free wifi
i stayed there for 3 nights... overall, the hotel is good and nice... kinda old but the price is so reasonable... be careful with the water's quality... it is not so clean and may brings your own water filter... besides, mosquitoes are everywhere... should you bring 'mosquito lotion' along... basically, the room is average... not so good and not so bad... budget hotel for everyone... the breakfast is provided and they will serve your directly to your room... but, please make sure, you don't tag 'don't disturb' in front of your room since they won't dare to knock your door and serve breakfast to you... i love to stay here since i enjoy free wifi which is the server is quite fast... during bored time, i will online to the net... so far, i satisfied with their service... maybe the staffs should learn to speak english from now on...
Shopping Tip: bear in mind... to go to itc/jembatan merah plaza/pasar turi/pasar atom by beca from hotel... it costs you around idr10,000 to idr15,000 but, please take a cab/taxi from the shopping mall to your hotel because it cheaper...
Eduardo C. Solo travelers Spain, February 10, 2012
Habitacion pekeña pero impecable

Muy limpio.ubicacion excelente al lado del metro
Habtacion individual pekeña pero suficiente..wifi n la habitacionagua caliente..recomendable
Sightseeing/Attractions Tip: Al lado de la plaza merdeka
Remi C. Couples France, August 7, 2013
correct mais sans plus

correct mais sans plus car chambre defraichie et emplacement bof
Normand Q. Solo travelers Canada, February 12, 2012
aucune décoration, personnel charmant

chambre propre avec eau chaude
le service wi fi était fonctionnel mais très lent. Les déjeuners étaient médiocre sois une tasse de thé avec 2 biscuits secs. Seulement 2 personnes à l'hôtel parle anglais. Le quartier est un environnement pauvre où la principale activité économique est recyclage du verre, des contenant de plastiques et des pneus. Les habitant sont aimables et curieux, ce n'est pas un coin de touriste, je dirais que c'est un endroit pour faire des affaires. La gare de train est proche et il y a aussi le Atom plaza un super marché qui détonne dans cette environnement.
Ramona L. Couples Germany, May 24, 2012
Zweckmaessige billig Unterkunft ok für eine nacht

Billig und sauber
Das Personal war nicht sehr freundlich und aussagewillig! Keine duschegenerell vorhanden Lage nicht sehr ansprechend, aber surabaya an sich ist nicht so die schönste stadt
Zamudin A. Groups Malaysia, May 28, 2012
Keseluruhan puas hati dengan hotel dan servis

Harga rendah & berpatutan
Cuma ada yang boleh diperbaiki: 1.Kalau boleh hapuskan nyamuk didalam bilik 2.Wifi di level 3 tidak berfungsi 3.Gantikan termos air yang baru
Shopping Tip: Agak dekat dengan tempat shopping ITC Mall ada dijual T shirt untuk ole2.

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Offering quality accommodations in the shopping, business, restaurants district of Surabaya,...

What customers say:
Nearest transport:
  • Semut Train Station (0.6 Km / 8 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (16.5 Km)
Top attractions in the area:
  • Pasar Atom (0.3 Km / 4 min walk)
  • Tugu Pahlawan (0.8 Km / 10 min walk)
  • Babutan Market (0.9 Km / 11 min walk)
  • Mesjid Ampel (1.2 Km / 15 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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