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Orchid Guest House

Jl Bongkaran 49, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 24
Free Wi-Fi

Recent customer reviews

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Above average

5.6

based on
13 reviews

Value for Money
6.8
Location
5.7
Staff Performance
6.0
Hotel Condition/Cleanliness
5.5
Room Comfort/Standard
5.5
Food/Dining
3.8
All reviews (13)
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Sabine C. Groups France, May 5, 2014
. Smoky. Unfriendly. No shower. Durian.

Nothing. Horrible.We did not enjoy it. The staff was horribly rude and even it it is cheap it is not a good reason. Plus no showers you have to use the toilet cleaning butt.....
2.7
Lenny I. Solo travelers Indonesia, July 2, 2013
Not bad

Near shopping center
7.3
Room is good, kind of staff, but poor for bathroom. Water not out very well
Liliya D. Couples Ukraine, May 3, 2013
goor value for the price

fast internet, internet in rooms, clean
7
Luke U. Groups United Kingdom, August 11, 2012
Avoid at all costs... !!!

nothing.
2
What a horrid hotel. Cheap and dirty. The pictures are misleading. Place has so many mosquitoes, the beds were dirty and the shower was truly disgusting... ( I know we weren't paying a lot ) but I've paid less and got much more for my money else where in Asia. The so called ensuite was a room attached with a door that didn't close, a toilet with no flush ( just a bucket at the side of the toilet ) and the 'shower' was the bum spray cleaner you get in most hotels or public toilets... Honestly I kid you not the shower was the bum spray. I even asked reception and he said 'yes same' I also asked where our hot water was.... He rudely replied no hot water same in every room. If I could upload a photo I would it's horrible. Only stay here if you're desperate! Dont listen to the taxi drivers or reception for that matter when they tell you that your train leaves from the station right nxt to the hotel if your going to ( Bali ) its back to the main station about 20 minutes from the hotel. we almost missed our train !!
Shopping Tip: Amazing cheap big local shoping centre just a few roads down.
Mohd M. Families with older children Malaysia, May 9, 2012
great location but average rooms

budget hotel with free breakfast + free wifi
6.7
i stayed there for 3 nights... overall, the hotel is good and nice... kinda old but the price is so reasonable... be careful with the water's quality... it is not so clean and may brings your own water filter... besides, mosquitoes are everywhere... should you bring 'mosquito lotion' along... basically, the room is average... not so good and not so bad... budget hotel for everyone... the breakfast is provided and they will serve your directly to your room... but, please make sure, you don't tag 'don't disturb' in front of your room since they won't dare to knock your door and serve breakfast to you... i love to stay here since i enjoy free wifi which is the server is quite fast... during bored time, i will online to the net... so far, i satisfied with their service... maybe the staffs should learn to speak english from now on...
Shopping Tip: bear in mind... to go to itc/jembatan merah plaza/pasar turi/pasar atom by beca from hotel... it costs you around idr10,000 to idr15,000 but, please take a cab/taxi from the shopping mall to your hotel because it cheaper...
Eduardo C. Solo travelers Spain, February 10, 2012
Habitacion pekeña pero impecable

Muy limpio.ubicacion excelente al lado del metro
8.3
Habtacion individual pekeña pero suficiente..wifi n la habitacionagua caliente..recomendable
Sightseeing/Attractions Tip: Al lado de la plaza merdeka
Remi C. Couples France, August 7, 2013
correct mais sans plus

prix,accueil,bruit
5.3
correct mais sans plus car chambre defraichie et emplacement bof
Normand Q. Solo travelers Canada, February 12, 2012
aucune décoration, personnel charmant

chambre propre avec eau chaude
5.7
le service wi fi était fonctionnel mais très lent. Les déjeuners étaient médiocre sois une tasse de thé avec 2 biscuits secs. Seulement 2 personnes à l'hôtel parle anglais. Le quartier est un environnement pauvre où la principale activité économique est recyclage du verre, des contenant de plastiques et des pneus. Les habitant sont aimables et curieux, ce n'est pas un coin de touriste, je dirais que c'est un endroit pour faire des affaires. La gare de train est proche et il y a aussi le Atom plaza un super marché qui détonne dans cette environnement.
Ramona L. Couples Germany, May 24, 2012
Zweckmaessige billig Unterkunft ok für eine nacht

Billig und sauber
5.3
Das Personal war nicht sehr freundlich und aussagewillig! Keine duschegenerell vorhanden Lage nicht sehr ansprechend, aber surabaya an sich ist nicht so die schönste stadt
Zamudin A. Groups Malaysia, May 28, 2012
Keseluruhan puas hati dengan hotel dan servis

Harga rendah & berpatutan
7
Cuma ada yang boleh diperbaiki: 1.Kalau boleh hapuskan nyamuk didalam bilik 2.Wifi di level 3 tidak berfungsi 3.Gantikan termos air yang baru
Shopping Tip: Agak dekat dengan tempat shopping ITC Mall ada dijual T shirt untuk ole2.

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Customer Reviews - Orchid Guest House, Surabaya

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