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Orchid Hotel

1 Tras Link, Chinatown / Tiong Bahru, Singapore 078867 (Show on map)

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Area: Chinatown / Tiong Bahru Number of Rooms: 272
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2744 reviews

Value for Money
7.9
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.0
Food/Dining
6.7
All reviews (2744)
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Fahami H. Families with young children Malaysia, February 21, 2015
4 star!. I dont think so!

Good concierge.
3.7
Lousy.check in process was slow, waited 30mins for room. Day of checkin room was with extra pillow,2nd day pillow was removed without notice.food menu does not cater for muslim.I left a tshirt by accident ij the room,but when confront hotel, hotel deny having found it.front desk staff english was bad,one in particular, wearing specticles, female and abit plum was not courtious in dealing with my group when inquired and in general couldnt understand what they were saying.hotel towels were in bad condition, look like floor rags!. A/C was not faulty. Keep switching off after 3hrs.Overall my trip to singapore was marred by this experiance at this hotel. I PRAISE THE CONCIERGE WHICH WAS COURTIOUS,HELPFUL AND FRIENDLY.BRAVO GENTLEMEN!. YOU SHOULD BE PROMOTED AS MANAGERS.
Raizel M. Groups Philippines, February 20, 2015
Great stay

Spacious, nice pool and sauna, clean room
7.7
Had a great stay at the hotel. The staff are accommodating. The room is spacious and clean. The pool is big and had a relaxing time at their sauna.
Guy V. Solo travelers United States of America, February 17, 2015
My stay at Orchid Hotel

location , rooms, staff
7
My stay at the Orchid was very good , but for the breakfast where service and food were very poor.
Grace D. Groups Taiwan, February 16, 2015
Great location

Location, cleanliness, efficiency of staff
8.3
The hotel has a very good location. It just across the MRT (Tanjong Pagar station), near China Town, Tanjong Pagar Plaza, Maxwell Hawkers Place where you can find many food to eat. The room is big and very clean. Is is one of the hotel where check-in and check-out procedure is very fast and efficient.
Yinzi J. Families with older children Hong Kong, February 16, 2015
it is not a good experience

good location
4.7
bed breakfast, bed facilities the price is worthle
Elizabeth F. Business travelers United States of America, February 15, 2015
Great value for money

Spacious room, great value for money and a nice location
7
Noise travels easily from room to room and on my first night I was kept up by giggling and shouts from my neighbours. The breakfast buffet reminded me of school lunches. But the staff were very friendly, the hotel was very clean and I really enjoyed being in Chinatown.
Mei Y. Couples Singapore, February 14, 2015
Convenient location

Spacious room, friendly staff and prompt checkin
8
Generally good other than the weird, moldy smell in the room when we first entered the room.
Sau K. Solo travelers Hong Kong, February 14, 2015
Comment to Orchid Hotel

1. Room is large 2. MRT nearby 3. Supermarket and food centre are everywhere
7.7
The room is quite large that provided a large bed and a single bed. There are many different restaurants and supermarkets just across the street from the Hotel. Maxwell food center and Chinatown are just nearby. However, the sound insulation is really bad, especially when you have someone next door crying all night, the sound really annoying and worse still, the noise created each time when others closing doors during midnight, will actually scare you to death when you were already asleep. The Hotel should take this matters seriously since there are several new hotels will be open in coming months, customers will have more choices to select then and of course choose the good one.
Hsuanya J. Couples Singapore, February 14, 2015
What you are paying is really the location

location. Friendly housekeeper. Local breakfast
6.3
This is a basic hotel with a great location. Its clean but the furnitures are a little run down. We got some problem with the air condition. it doesnt allow us to adjust the temperature as it gets really warm in the room. The hotel maintenance team came but found nothing wrong. Just wanna highlight that, the guests in the hotel are mostly chinese and they tend to speak really loud. Woken up by loud noises at 7am every morning!
Rodney G. Couples Australia, February 13, 2015
aa happy stayer

large room
8.3
good

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Customer Reviews - Orchid Hotel, Singapore

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