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Very good 8.0
Based on 3929 reviews

Recent customer comments

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Very good

based on 3929 reviews
  • Cleanliness 8.2
  • Facilities 7.5
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 6.7
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Shu T. from Taiwan
Business travelers
Stayed 5 nights in August 2015
Very bad hotel over price
With this price I can stay in the much better hotel. The picture doesn't reflect to the real hotel. So many kids Breakfast wasn't good. Many others
Reviewed August 31, 2015

Cheng L. from Taiwan
Business travelers
Stayed one night in May 2015
high value big room
big room in SG
Reviewed August 30, 2015

Cheriss C. from Philippines
Business travelers
Stayed 6 nights in August 2015
Paid too much
Location near train station, room is comfortable, friendly staff (except the lady with glasses who checked us in)
Nothing extraordinary, the hotels beside it seem nicer. The bathroom facilities can use some updating. Buffet breakfast was just ok the first day, there is not much variety. Then I found out on the following days that they serve pretty much the same thing everyday. Overall, it's not bad but it's definitely not worth +200USD per night in my opinion
Reviewed August 30, 2015

Paul G. from United Kingdom
Business travelers
Stayed 4 nights in August 2015
Orchid Hotel Singapore, Quest Review
1) Location 2) Staff (Pleasant and helpful) 3) Nice rooms
Overall very good. The breakfasts could do with some improvement, most of the hot food was cold when selected.
Reviewed August 28, 2015

wayne H. from Singapore
Solo travelers
Stayed one night in August 2015
Not as good as i expected
Location, room service was fast, varieties of food around the hotel
overall it is ok, just felt abit lack of enthusiastic on the counter staff on shift that day. room service response was fast. unable to check in early as requested. hotel surrounded with varieties of food and near a lot of pubs
Reviewed August 26, 2015

Stewart B. from Australia
Stayed 3 nights in August 2015
Need to fix room doors
Desk staff were excellent.
The hotel was OK on most points. There was one problem and that was the doors to the rooms. These were solid and heavy but were impossible to close without a loud bang. So each morning you were woken by a series of slamming doors as guests left their rooms. This was not caused by the guests but by the setup of the closing mechanism which was so strong you could not close the door quietly, I tried!
Reviewed August 26, 2015

AIK L. from Singapore
Business travelers
Stayed one night in August 2015
Location is good
1) location 2) cleanliness 3) friendly staff
The location is very strategical for a business traveller. The room is quite big and the staff is quite friendly.
Reviewed August 26, 2015

Rooban R. from Malaysia
Families with young children
Stayed one night in August 2015
The cleanliness, the location which is near to MRT station & the size of the room.
A few things, the staff not as pleasant as I had experience with other hotel, sounded monotonous. Not much choice of breakfast items & the extra pillow that I took from the cupboard was dusty resulting in myself sneezing a few times.
Reviewed August 24, 2015

Joane B. from Philippines
Families with older children
Stayed 3 nights in May 2015
Value for money ey
location, location, location
Pro : location and big rooms Cons : could clean carpet a bit, a bit dusty
Reviewed August 24, 2015

Adi S. from Indonesia
Business travelers
Stayed 3 nights in August 2015
Located at strategical area
Location, cleanliness room, and room comfort
The location is very strategical for a business traveller. The room is quite big and the staff is quite friendly.
Reviewed August 23, 2015