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Orient Guest House

Historic Bastakiya Area, Opposite Al Musalla Post Office, Al Fahidi Street, Bur Dubai, Dubai, United Arab Emirates (Show on map)

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Area: Bur Dubai Number of Rooms: 11
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Recent customer reviews

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Very Good

7.9

from 69 reviews

Value for Money
7.8
Location
8.4
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (69)
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Sarah S. Couples Australia, August 26, 2015
Australian Visitors

Friendly and helpful staff, located in a quoted and interesting area.
9
Great looking forward to returning at the end of September. My only complaint was the hot water, everything was hot, no cold water.
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Sarika J. Solo travelers India, August 16, 2015
Charming heritage hotel

Excellent staff, good location and comfortable rooms. Special mention to Alena who provided exceptional service.
8.3
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Tomas E. Solo travelers United States of America, July 19, 2015
Great traditional hideaway in uber-modern Dubai

Downtown location, quiet location, traditional aesthetics
10
It really was a great stay at such a hidden gem. Will definitely come back here again.
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Nicole M. Couples United States of America, May 17, 2015
Very good option in the older part of town

Amazing breakfast selection, comfortable room, cool location
9.3
We really enjoyed our stay. The breakfast was fresh, delicious and included a great variety. The hotel itself is very nice and our room was comfortable. The location was also convenient - in the older part of town, near the museum and a hop on, hop off bus stop. The bathroom was the only area that needed some updating and the bath towels were old and smelled strange, but otherwise, it was a great stay! Would definitely return.
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Oliver K. Business travelers Germany, October 5, 2014
A disappointment

Rooms are quiet and the beds apparently good, since we slept well.
4.7
As a very frequent visitor of Dubai I stayed in many hotels, some good, some bad. Orient Guest House is definitely one of the most disappointing experiences. It could easily be turned into a real jewel, boutique hotel style, kind of a small budget Bab al Shams and maybe it was when it opened. Since then apparently nobody cared about the site at all. Some examples: The light fixtures were broken, some with exposed cables, the faucets are not fixed and do not work properly. The interior is old in a filthy sense, the bathroom is more than ready for a complete makeover. For some reason someone installed a pink Baskin Robbins cart in the picturesque yard, very odd and destroying the entire ambiance. Breakfast was mediocre, which is not uncommon in the UAE, but the grim and unfriendly staff is. I would come back if they did a major refurbishment and once the real thing looks like the images on their webpage. But not before.
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Theo V. Families with older children Netherlands, August 31, 2014
Stay in old dubai area

location, atmosphere, breakfast
7.3
Fantastic location in traditional house, very good breakfast. One of our rooms was not 100% clean. Not too much luxary, but overall good
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Louis J. Business travelers United States of America, July 15, 2014
Nice small place TV could use some improvement.

Great little hide out.
6
Great.. Place all was around walking distance to surrounding area. Will come back soon.
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Charles R. Solo travelers United States of America, July 1, 2014
What it is Not- is Important.

Facility, Staff and Location
10
As before - outstanding. One has to understand: This is not your parents Hotel. It is a trip back to what things might have been 50 years ago. It is a visual experience. It is a world apart from what one expects of Dubai. Not over the top, not high tech and not $$$$$. Location is hard to beat at any $$$. Creek taxi, Museum, Shopping...you name it, all within walking distance. Recommend ABC tours while in Dubai. Tell Ancy Ann -Charles recommended you.
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Charles R. Solo travelers United States of America, November 26, 2013
Top Notch!

The 'hotel' itself, Location, Atmosphere
9
The most enjoyable stay I have had anywhere. If you want 5 star, in hotel staff, restaurants, bars and spotless....this may not be for you If you want to stay in History...if you have a camera...if you can walk 2 blocks....This is the place. Museum one way...Dubai Creek the other...Restaurants all around...Arabian Courtyard supports this hotel - easy 5 minute walk to the restaurants and bars this does not have. Expect a very good breakfast each day..and expect to buy another digital card for the camera. The photos for the hotel do not do it justice...better in person. Only 7 or so rooms..so it is never crowded. Most people in Dubai did not know it was here...they were impressed. I am totally impressed. Will be back soonest.
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Javier R. Groups Spain, October 31, 2013
Needs to improve

Ambiance
5
After reading the rest of comments I am going only to point out what has been missed by other reviewers in our opinion: - This guest house is cozy, and indeed a taste of the past, but for 196 USD /night the bathrooms are too "from the past". OLD and malfunctioning. They just cant have those bathrooms, not acceptable at all, more like a very cheap B&B elsewere. - In general terms all services are understaffed, especially the cleaning services. Rooms are not clean, and you really dont feel like walking barefoot...again not acceptable at this price. - All equipment is too old, furniture looks good being antique as it looks, but Tv, lamps, etc dont need to be that ancient, there's almost no light in the rooms! - It needs some of the money being cashed from the expensive fees to be invested back, first of all in AC split units and refrigerators that are not noisy. Guests are faced with the choice between heat or insomnia in the night due to the noise of the AC....sorry to say but again not acceptable. In brief: needs urgent works on the bathrooms, replacing equipment and hiring more cleaning staff. The standards are not met and it is a shame, we wont come back or recommend it unless this changes
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